The Slieve Surgery

Very good and caring staff.

If you get an appointment doctors are great.

Not the greatest, Illness concern not taken seriously

Still very difficult to actually see a doctor, last time i was seen by a senior nurse, no open access to the surgery, have to use the intercom and then wait till someone comes to open the door and takes you in. Then when you leave, have to go out the back way through the garden! What exactly are they afraid of?

Very good surgery. My GP is very competent. Have had a couple of appointments during the pandemic and fond they've maintained their high standards. No complaints at all!

Apart from going in to have a blood test, at their request, have not been inside the surgery for over a year. Can only get telephone consultations, in meantime have been to my opticians, have had a facial, a hair appt, all of which close contact, with PPE, why are GP's not properly open for business.

Phone calls seeking consultations may be unaffordable.

service OK but v concerned that only way of securing a consultation unaffordable for many people

Concerned that the cost of securing a consultation is a major deterrent for poor people whose only acceptable contact route is a pay mobile. Can be lengthy 'on hold' times and maybe need to call next day if no consultations available that day. example cost - Vodaphone = £67 /hour. That's a big sum of UC, JSA or state pension. There must be a better way of doing it What follows refers to service experienced once past this stage.

Good outcomes far for me. HOWEVER, the only way of getting an appointment is by phone, which involves long waits and sometimes instruction to call again. For poor people with payg mobiles, the charges on Vodaphone (others similar) are £67/hour! Fortunately I'm 'comfortable' and have a real phone, but for poor people with poor credit ratings this must be a real deterrent.