Tudor Practice Sutton Coldfield
Feedback Rating
Based on 23 reviews
Reviews (23)
Long time to answer calls
August 11, 2021
Long time to answer calls. 72nd in queue. Doctors say they will call back but will not give a time so if you miss call it's tough !
Appalling service
August 7, 2021
Appalling service. Long queues on the phone. Make elderly people with appointments stand outside in the rain while rude receptionists lock the door and switch off the buzzer
Difficult to get an appointment
August 7, 2021
Can't always get through to make an appointment. When able to speak to them to get an appointment after being on the phone 30 minutes or more told no appointments available. When having an appointment it's nearly always with a doctor I've not seen before and can never get an appointment with the main doctor. Some doctors are better than others. One doctor diagnosed one thing but when I went to see another doctor I was sent for test which proved something else.
Excellent practice
April 30, 2021
Excellent practice wide range of services Some times a small wait when phoning but nothing to stressful
A good practice
April 30, 2021
A good practice offers a full range of services in the group , can be a small wait when phoning but nothing too strenuous.
Superb and attentive GP's and Nurses Tudor practice Sutton Coldfield
April 25, 2021
Superb and attentive GPs and Nurses . However responsiveness to telephone calls and queuing so much worse sine they joined and became SCCH. Would have been 5 stars prior to merger.
It?s ok Tudor Practice Sutton Coldfield
April 18, 2021
It's ok. I've never actually met my gp which considering I have a chronic progressive condition I think is a bit odd. I often have trouble getting through on the phone which is frustrating. I have Babylon gp through work which I tend to use whenever I can as at least I can get an appointment without spending hours on the phone.
Marked improvement in the service
April 16, 2021
In the last two years I have seen a Mark improvement in the service I have recieved.
Excellent
April 14, 2021
Excellent, always get an appointment and they're not reluctant to refer or prescribe when necessary.
Outstanding
February 5, 2021
Triage, telephone service, f2f appointment.