Wake Green Surgery
Feedback Rating
Based on 63 reviews
Reviews (63)
The clinical staff are generally very good
February 21, 2015
The reception and support systems really let this practice down. This has been the case for years now.
Extremely frustrating getting an appointment
June 9, 2014
I dread trying to get an appointment at this surgery - the systems seem to keep changing and are inconsistent depending on who answers the phone; you can't book one in advance because appointments are being kept open for on the day, so phone back.
One is asked for the reasons for the appointment, sometimes but not others. The staff attitude puts up barriers - they should receive some customer service training - not all but too many of them. Everyone I know who is at that surgery feels the same, we all want to switch surgery but somehow don't - perhaps because the doctors themselves are fine.
One is asked for the reasons for the appointment, sometimes but not others. The staff attitude puts up barriers - they should receive some customer service training - not all but too many of them. Everyone I know who is at that surgery feels the same, we all want to switch surgery but somehow don't - perhaps because the doctors themselves are fine.
Have been with the practise for 9 years
December 20, 2013
Caring and friendly staff. Receptionist staff really friendly. Could do with more confidential space though.
