Ward End Medical Centre
Feedback Rating
Based on 33 reviews
Reviews (33)
I hate the GP system for appointments
November 22, 2023
I hate the system. They put appointments on at 12am which doesn't work and then you aren't awake to book one. I call back any time of the day and can't get an appointment.
Unprofessional reception staff
November 14, 2023
I was with them for 20 years. The GP and nurses were excellent but the reception staff were very rude and unprofessional.
Sent nurses for covid injection at home
November 6, 2023
I have been using this practice for years. They don't do covid injections there so once when I called them they sent two nurses to my house to give me the injection. Which was very nice of them.
Receptionist ignored what I was telling them
October 25, 2023
My sisters care was moved to here by the residential care. I have had a job getting an appointment and the receptionists ignore what you are saying to them. I found it hard to get through.
I can never see my GP
October 18, 2023
I can never see my GP. The last time I got an appointment with my GP was before covid I'm always seen by a new locum.
The doctor is nice.
October 17, 2023
They're nice. The doctor is nice. I am okay with them. It's very good.
I can't get an appointment.
October 16, 2023
I have had difficulty seeing the doctor as I have been trying for the past few weeks. I have been trying to book an appointment to increase my medication as my situation has gotten worse but I haven't been called in. I've been referred to the pharmacy.
Couldn't access medical records.
October 12, 2023
I went there and they wouldn't give me my mom's medical records after she passed away. Really bad.
Over the phone appointments which is fine.
October 12, 2023
Good GP. You have to wait for a time but if you contact at 8:30am it's fine. They do over the phone appointments which I don't mind. Then they call you in if they need to see you.
No appointments
October 2, 2023
No appointments at all. You have to wait for 3 days even for emergency appointments.
