Ward End Medical Centre
Feedback Rating
Based on 33 reviews
Reviews (33)
Shocking. Can't get an appointment.
September 21, 2023
Shocking. Not very good. Can't get an appointment. Can't get through to them. If I need help they're not helpful. It's just awful.
Really good, act quickly
May 25, 2023
It's okay, bit of a struggle normally. Rang about my adult grand daughter who has been diagnosed with mental health issues. They gave me an appointment an hour later. They were really good.
Good getting appointments
February 7, 2023
Good doctors, good getting appointments. Long time to get through on phone, and then I go to the surgery to make an appointment.
Good experience
February 7, 2023
Good experience, too long waits on the phone. Sometimes there’s people in the queue, so I go there to book it myself. Sometimes there are no appointments so I have to go back the next day to make an appointment.
They're not hopeless but could do better
July 11, 2022
They're not hopeless but could do better. They need to have more appointments and the queues you have to wait in for them to answer your call is ridiculous. But they are better than some GP's as they are seeing people face to face.
My GP is very good
June 10, 2022
My GP is very good. All services in my area are great and can’t ask for more.
My GP is very good
June 10, 2022
My GP is very good.
I am able to get an appointment
June 10, 2022
I am able to get an appointment but have to wait for a long time in the surgery.
Brilliant care
November 23, 2021
Brilliant care from Dr. Looked after me for over 2 years (couple of appointments a week either phone or face to face). Couldn’t fault this surgery!! Able to book appointments on line or over the phone.
Always good service, helpful staff, great doc
November 12, 2021
Got face to face appointment during first lock down, great systems in place to ensure safety of staff and patients. Recently phones to make appointment and receptionist very helpful and polite. Appointment sorted, again for face to face, have had great phone apps fduring lock downs.
