Reviews (105)

Busy all of the time.

October 3, 2023
They are busy all of the time and you have to call them for hours and still can't get hold of them.
Anonymous

Reply from West Heath Medical Centre

The Surgery are sorry to hear that you have struggled to get in contact with us. Whilst we have a patient list size of 13500, the Surgery is open for longer across 7 days to ensure that patients have as much opportunity to contact us as possible.
The Surgery's lines are open 8:30-20:00 weekdays, 9:00-14:00 Saturdays and 8:00-12:00 Sundays.

Kind regards,
West Heath Surgery


Provider responded

Easy to get prescription

September 8, 2023
Really good. Fast appointments. Easy to get prescription.
Anonymous

They are brilliant

September 8, 2023
They are brilliant. Better here since I moved to them. Same day face to face appointment. I had cancer and was referred over to Solihull hospital. Quick referral very good.
Anonymous

Can't look at rashes over the phone

September 6, 2023
Same complaint, not enough appointments. You wait 2 or 3 weeks for an appointment. They push for over the phone appointments but they can't look at rashes over the phone.
Anonymous

Pretty alright when getting appointment

August 16, 2023
Had to chase and reschedule midwife appointments because they have not arranged it. Pretty alright when getting appointment. For women’s issue got new prescription / medication but GP still dispensed old prescription. Feel like department don’t speak to each other or just pass the book.
Anonymous

Very good service

June 13, 2023
They're very good, very good service. I can have an appointment the same day, it's going really well. I am very happy very happy with them. There's no long waits on the phones, it's all very good.
Anonymous

Long waits no appointments

March 29, 2023
Ring up at 8:30am. Long waits no appointments so I end up ringing 111.
Anonymous

Really good

February 16, 2023
Really good, all the time can get appointments especially if it’s for the children. They are really good.
Anonymous

Had a good doctor

December 28, 2022
I wasn't sleeping. Had a good doctor but he had an accident. They gave me medication to help with my migraines etc but then I got another doctor and felt I was pushed from one service to another.
Anonymous

Very good

December 19, 2022
It's very good. Can get appointments, no long waits on the phone.
Anonymous

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West Heath Medical Centre

Contact

01214761135

194-196 West Heath Road
Northfield
Birmingham
B31 3HB

Location

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