West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 234 reviews
Reviews (234)
Arrived quickly and excellent care
November 14, 2025
The ambulance arrived quickly and the paramedics were excellent. They made me comfortable before transporting me to the hospital.
A good service
November 13, 2025
The ambulance arrived quickly, the paramedics were very good and I was transferred to the hospital in good time.
Brilliant paramedics
November 12, 2025
An ambulance was called because I showed signs of having a stroke. The ambulance arrived very quickly and the paramedics were brilliant. They treated me and got me to the hospital quickly.
Arrived quickly & excellent care
November 12, 2025
I have had to use the emergency ambulance service a number of times in the past 12 months. The service has been excellent. An ambulance had to be called for me last week following a fall. The ambulance arrived within 15 minutes and the paramedics were wonderful and took very good care of me, treating me and transporting me to the hospital.
Good
November 12, 2025
Paramedics did tests in my home and arrived within 20 minutes. Good.
Came out quickly
November 12, 2025
They came out very quickly, within 15 minutes. They checked me and took me straight to the hospital.
Good paramedics
November 12, 2025
Took straight to hospital. The trainee paramedic was good and so were the others.
Very very good
November 4, 2025
They treated me there and then. Came out very quickly and took me to A&E quickly. They were very very good.
Very good
October 31, 2025
They came out to check on me after a call to 111 and were very good.
Very good, no long wait for the ambulance
October 21, 2025
Very good and no long wait. It came quickly and bought me to the hospital.
