West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 158 reviews
Reviews (158)
Thank you
November 27, 2024
Twice in October my partner had to be taken to hospital due to being very poorly both times. The ambulance crews were very good took time and very patient with my partner the crew did all check and made sure he was comfortable on way to hospitals even made sure I was good. Thank you.
Reached me within 15 minutes.
November 5, 2024
They reached my home within 15 minutes of calling them and took me straight to A&E.
Came out quickly
November 4, 2024
They came quickly when I got ran over. They checked me over and took me to the QE.
They were okay.
October 28, 2024
They were okay, they got him to hospital.
Very quick response time
October 14, 2024
Very quick response time when my dad contacted them for help. They reached our place within 20 minutes.
They took him straight to A&E
October 8, 2024
I waited for 4 hours for an ambulance for my 2 year old. They did checks on him and decided to take him to hospital. I wasn't given an option on which hospital, but I didn't care I just wanted him to be seen and get help for him. They were very good.
Called them with kidney issues
October 7, 2024
When I have issues with my kidney I called them and wait a long time sometimes and sometimes they can be quicker.
Took over 7 hours to arrive.
September 30, 2024
My wife fell on the evening and called an ambulance at 8:30pm they didn't arrive until 3:45am.
Took her to hospital
September 30, 2024
The community team came out to assess my wife's condition and ended up taking her to hospital as she had sepsis.
The came out straight away.
September 25, 2024
The came straight away to the GP practice. They did my obs and said I would really need to go to hospital. The staff were really good. Absolutely sound.