West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 184 reviews
Reviews (184)
Lovely
April 9, 2025
I sat in the ambulance with my husband outside A&E for 6 hours when he was unwell. The wait was not nice at all, but the paramedics were lovely.
Arrived quickly
April 9, 2025
My son's sodium levels were dangerously high so they blue lighted him to Worcester hospital. They came out quickly, we ended up being transferred to the Children's hospital.
Thankful for their help
April 8, 2025
Put it this way, if it wasn't for the paramedics, I wouldn't be here. Sugars went high and they rushed me to hospital. Excellent and so thankful for their help.
Amazing staff when they arrived
March 25, 2025
The paramedics were going to take my daughter to Midland Met when she has a head injury but we didn't want that. The bleeding had stopped so we decided to take her ourselves to Good Hope. The staff were amazing though.
Arrived within 15 minutes
March 19, 2025
The ambulance came out within 10 to 15 minutes when I called them. Very good and took us straight to A&E.
Arrived quickly
March 18, 2025
They came out within 10 minutes, quite surprised how quickly they arrived. They did checks and took him to A&E.
Very calm and cheered me up
March 18, 2025
I called 999 as my husband had a fall and I couldn't get him off the floor. They were very calm and helpful. They even cheer you up. They were so good to both of us.
Gifted staff
March 18, 2025
Paramedics are angels and incredibly gifted staff.
Arrived quickly
March 12, 2025
The ambulance came quickly when I was having a heart attack 7 weeks ago. They did an ECG and said they thought it was a heart attack. They took me straight to A&E.
Lovely paramedics
March 12, 2025
They were so lovely and said the first crew that came out should not have been so dismissive and should have taken me to A&E immediately.
