West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 230 reviews
Reviews (230)
Good
November 12, 2025
Paramedics did tests in my home and arrived within 20 minutes. Good.
Came out quickly
November 12, 2025
They came out very quickly, within 15 minutes. They checked me and took me straight to the hospital.
Good paramedics
November 12, 2025
Took straight to hospital. The trainee paramedic was good and so were the others.
Very very good
November 4, 2025
They treated me there and then. Came out very quickly and took me to A&E quickly. They were very very good.
Very good
October 31, 2025
They came out to check on me after a call to 111 and were very good.
Very good, no long wait for the ambulance
October 21, 2025
Very good and no long wait. It came quickly and bought me to the hospital.
Arrived quickly - excellent care
October 20, 2025
The ambulance arrived quickly. The service is very efficient. The paramedics were great and really looked after me.
Took over an hour for ambulance to arrive
October 20, 2025
My experience of West Midlands Ambulance Service was not good. The ambulance was called and it took over an hour to arrive by which time the person had already passed away.
They acted so quickly
October 8, 2025
They turned up within 2 minutes and did checks and took her straight to A&E. They were so good and acted quickly.
Told me to take myself to A&E
October 8, 2025
I called the ambulance service and they told me to go to A&E, they didn't send an ambulance and told me to take myself to A&E.
