Reviews (209)

Good and acted fast

July 29, 2025
They decided to take me to Heartlands after my stroke. They were good from what I can remember and acted fast.
Anonymous

Came out in 10 minutes

July 15, 2025
Came quickly within 10 minutes and took us to the hospital.
Anonymous

They couldn't take me to hospital

July 15, 2025
I called as I was losing blood at 18 weeks pregnant. They asked how much and when I told them they said they wouldn't be able to do anything and couldn't get an ambulance out to me so I had to make my own way there.
Anonymous

Took a while to arrive

July 15, 2025
It took about 30-40 minutes to come out to me which is a bit long I think. They checked me at home and took me to hospital. I had to wait in the ambulance as there were no beds.
Anonymous

The service was excellent

July 15, 2025
I called an ambulance for my daughter as she was having an asthma attack. The service was excellent. Quick response time, quick medication and quick diagnosis.
Anonymous

Gave her oxygen

July 9, 2025
Paramedics came out for breathing issues as she has COPD. She packed up smoking and she is worse off. They weren't as good as the last paramedics that came out for the same issue. They gave her oxygen and helped her out.
Anonymous

4 hours wait

July 9, 2025
I broke my arm after just getting over a stroke and I stayed the night on the floor as I didn't have an alarm to call for help. The carer found me and called for an ambulance. It then took 4 hours to arrive.
Anonymous

17 minutes to arrive

July 9, 2025
They took 17 minutes to arrive. They took him straight to hospital after an absence seizure.
Anonymous

Calm, patient and looked after me

June 24, 2025
I was having heart problems and hard spots all over my body. They came out and took me to Good Hope. They were very professional and calm and patient. They looked after me.
Anonymous

Came out quickly

June 18, 2025
They came out really quickly. Checked me over, did an ECG and said what it was and how to treat it going forward.
Anonymous

Leave your Feedback


West Midlands Ambulance Service University NHS Foundation Trust

Contact

01384215555

Millennium Point
Waterfront Business Park
Brierley Hill
DY5 1LX

Location

Share this rating