Yardley Wood Health Centre
Feedback Rating
Based on 61 reviews
Reviews (61)
Very good and helpful staff.
March 6, 2024
Very good and helpful GP's. Reception staff always try to help. I am very happy with the repeat prescription service too.
No issues with them.
January 9, 2024
GP originally referred me for my bad back. They are very good. If you do an email right on 8:00am they will contact you and give you an appointment or make a phone call. No issues with them really.
Hard to see them face to face.
November 30, 2023
It's always hard to get into the doctors. I have done phone consultations and then they have asked me to go in then they referred me onto the Royal Orthopaedic with regards to my hand. It is generally hard to see them face to face.
Very good.
October 31, 2023
5 Stars. Very good
My experience has been 50/50.
October 19, 2023
My experience is 50/50 so far. Sometimes good and sometimes bad. It's very difficult to get an appointment.
Awful getting face to face appointment
August 31, 2023
Awful getting face to face appointment and depending on who you see and if you have been listened to. GP surgery is not open long enough hours and hospital has to pick up the slack.
Usually can get an appointment
August 31, 2023
Usually can get an appointment or talk to someone when I want one. Referred from GP to hospital and waited around 6 weeks. When chased us with another doctor they sent onto hospital as an emergency to QE. That’s been good. They didn’t say who I will be referred to.
I am deaf and using the phone is difficult
August 31, 2023
Receptionist should have flagged that I am deaf and using the phone is difficult. They have to flag that I need face to face appointments. Doctors are good, but no matter how many times I tell the receptionist they always offer over the phone which is no good for me because I am profoundly deaf.
Hard to get appointment - good with kids.
June 12, 2023
It's hard to get an appointment. If you have a job it's hard to call at 8am in the morning. But they did see my daughter quickly, they seem to be better with kids. I've never had any issues getting appointments for the kids.
You can wait a whole day
June 2, 2023
After lock down there are lots of trouble. It’s always on the phone. I want to see the doctor face to face, but can’t get it. You can wait a whole day. Called at 9am and called back at 5:45pm. It was a long wait. Staff are nice but there are problems.
