Reports Hub

As a result of people sharing their experiences of accessing hospital eye services in Birmingham, they should see an improvement in the quality of eye services in Birmingham and see their needs better understood by those that provide and commission eye services.

Throughout the year people tell us about the challenges they face when accessing GP services. People face various difficulties from registering to appointments. Therefore, when SWB CCG consulted on whether to disperse the practice list or find another healthcare organisation to deliver the GP service, we decided to share the experiences we hear from service users in order to inform the decision made. The feedback we shared highlighted the issues that people face when registering with GPs and the challenges that needed to be addressed should the CCG decide to close the practice.

‘NHS Long Term Plan Report: Healthwatch Birmingham and Healthwatch Solihull’ examines what people want to see included in the NHS Long Term Plan to improve services based on local needs.

Our Annual Report celebrates our successes raising the importance and value of people’s experiences in improving the quality of health care in Birmingham during the last year.