Reviews (70)

No LGBTQ information displayed in surgery.

March 4, 2024
No LGBT posters or information that reflects in my surgery. Not sure what sort of training staff have had. Such as transgender or LGBTQ training.
Anonymous

Not happy. Can't get through

February 20, 2024
Not happy. The queues are too long and takes so much time. Eventually I get attended to. I ring at 8:00am and I am number 27 in the queue. then there are no appointments and I have to wait to the next day to try again. It's tiring.
Anonymous

Very good

January 8, 2024
Very good. Nurses are very good and helpful. You can't get appointments easily.
Wendy Melvin

Can't choose which doctor but they're good

December 18, 2023
Good. I won't be able to choose the doctor I see when I need an appointment though.
Anonymous

Excellent information provided.

November 27, 2023
Good support provided during covid. Excellent information shared regarding covid and flu vaccinations.
Anonymous

Ignore patients and don't answer phones.

November 27, 2023
It's difficult to get appointments all of the time. The reception staff are rude. They are always busy talking and purposely ignore patients. The phone is ringing all of the time but they don't pick it up.
Anonymous

Seen quite quickly.

September 25, 2023
Seen quite quickly. Can be quite slow to get an appointment but this time I got in quite quickly. You see different doctors, it's whoever is available but they're good. It can just be a bit of a wait.
Anonymous

The receptionist are not helpful at all

September 6, 2023
We use to have an excellent GP who has retired and the new one is not that good. The receptionist are not helpful at all.
Anonymous

Doctors are nightmare

July 4, 2023
Getting appointment for bloods. Told me It’s quicker to go to Good hope hospital. Doctors are nightmare, have to wait for weeks for an appointment. Blood test on Monday and got results quickly and was told to go to Good hope for my son’s follow-up appointment.
Anonymous

Can’t get an appointment

May 16, 2023
Don’t have to pay for prescriptions as I am 70. The main problem is can’t get an appointment and can’t see the same doctor twice during lockdown. Developed Cellulitis got worst before I saw GP. Had to see nurse 3 times a week. They could have seen me quicker.
Anonymous

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Ashfield Surgery

Contact

0121 351 3238

Ashfield Surgery
8 Walmley Road
Sutton Coldfield
West Midlands
B76 1QN

Location

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