Birmingham and Solihull Mental Health Foundation Trust - Trust HQ

Nightmare. They're not helping. They have appointments but use medication as opposed to therapy. They add tablets on all the time. I could do with being referred on for CBT or a psychiatrist for someone to talk to her and get down to the problem.

I contacted the crisis team, it is very expensive to contact reception. If you are in crisis they should come out to you. They spoke to me in the most condescending, patronising and ill manner. They are not helpful and they left me with a psychotic husband. They wouldn't access home treatment and the community team didn't respond for 3-4 days. They didn't come out to assess him. They need proper action plans need to be put in place. I wish they would get rid of the crisis team and get physical help for people in crisis. A&E is not the option. A&E in Seacole or High Croft to develop.

Community mental health team sorted my medication and were helpful. I has 2 psychiatric nurses to help me. Brilliant.

I looked forward to calls from a lady here and then one day she said it would not continue. There was no notice. The funding had stopped dead and that was the last session. It was like my right arm had been cut off. Luckily she had referred me onto Birmingham Mind initially so now I am accessing their hub. I miss the calls though.

They terminate people's placements and without telling them. They're not professional and they are not trusted for mental health services. They're not good.

I have no access to the Barberry service at the moment but was recently discharged from the Jasmyn suite where I was for 3 years. There were always interpreters and the communication was always good. I was discharged with a CPN but not sure where it is.

You don't get as many appointments as you should and you get 2 face to face appointments that are 30 minutes long. My psychiatrist left and I didn't have an appointment for 6 months.

I go to Osborne House every couple of weeks for my medication. I see the CPN every week and they arrange all my healthcare. They've been really helpful.

They've helped me since leaving prison, they put me back on my medication. I have regular check ups and then they will be reviewing my medication and bloods at my next appointment.

2 years ago mild cognitive deterioration. Memory assessment team came out to do the assessment and then said need to be referred to QE for new brain scan.