Birmingham and Solihull Mental Health Foundation Trust - Trust HQ
Feedback Rating
Based on 69 reviews
Reviews (69)
Disgraceful
July 7, 2021
Disgraceful after finding out because i missed an appointment last year they had removed me from there books when my mental health is classed severe! I even phoned same afternoon about half hour after missing appointment explaining why i missed that appointment! I was told not to worry at the time that i would be given another appointment which didn't happen!! I found out i had removed from there books when i phoned to ask why i haven't had another appointment. my appointment i had last month has also been changed to later this year in June! which means not had anyone to see me since last year in July! I'm now feeling i have been failed yet again by the mental health services!! had enough off being let down where i lived before moving to Birmingham last year in June! seems people with any form of mental health issues are forgotten about!!
Poor support in the pandemic
April 30, 2021
In mental health support was really lonely during the pandemic, we need Government to look at this very critically. We also need those who care for mental health their payments must be improved so that they can carry good care.
Utterly appalling service
April 30, 2021
Utterly appalling service that leaves the most vulnerable without the support they promised.
Never get the quality of care
April 29, 2021
My son never get the quality of care that he needs
Dreadful
April 29, 2021
Dreadful service. Even if you see a psychiatrist, they listen but don't actually do anything.
No response to referral
April 29, 2021
Despite being referred twice for talking therapies, I've not even received an acknowledgment. I appreciate the use of internet based consultations but not using normal apps (like zoom, teams) means that I could join in normally because of conflicts with my mobiles settings. I understand that they don't want to give out email addresses but there's a reason why some services are world leading and used by governments and businesses to conduct confidential calls.
Helpful
April 29, 2021
The team are fantastic. They are so understanding and happy to help. The education group and monthly groups have been extremely helpful to me and I continue to enjoy the benefits of this service.
Dreadful service
April 29, 2021
Dreadful service. Even if you see a psychiatrist, they listen but don't actually do anything.
Very spasmodic
April 28, 2021
Service from Team very spasmodic
There is no Mental Health support BSMHFT
April 16, 2021
I have been suffering from sever depression for years, my GP keeps referring me for treatment, mental health staff keep refusing to help. My experience is that there is no Mental Health support in Birmingham.