Birmingham and Solihull Mental Health Foundation Trust - Trust HQ
Feedback Rating
Based on 65 reviews
Reviews (65)
Dreadful
April 29, 2021
Dreadful service. Even if you see a psychiatrist, they listen but don't actually do anything.
No response to referral
April 29, 2021
Despite being referred twice for talking therapies, I've not even received an acknowledgment. I appreciate the use of internet based consultations but not using normal apps (like zoom, teams) means that I could join in normally because of conflicts with my mobiles settings. I understand that they don't want to give out email addresses but there's a reason why some services are world leading and used by governments and businesses to conduct confidential calls.
Helpful
April 29, 2021
The team are fantastic. They are so understanding and happy to help. The education group and monthly groups have been extremely helpful to me and I continue to enjoy the benefits of this service.
Dreadful service
April 29, 2021
Dreadful service. Even if you see a psychiatrist, they listen but don't actually do anything.
Very spasmodic
April 28, 2021
Service from Team very spasmodic
There is no Mental Health support BSMHFT
April 16, 2021
I have been suffering from sever depression for years, my GP keeps referring me for treatment, mental health staff keep refusing to help. My experience is that there is no Mental Health support in Birmingham.
Wonderful
April 14, 2021
My mother has dementia and the service provided to her has been wonderful, Very supportive staff and a great help in time of need, despite my father being reluctant to accept help.
Lack of help and support
April 14, 2021
Appalling lack of help and support. My information wrongly typed and not corrected.
Don't care about their patients
April 14, 2021
Some of the doctors and CPN's don't care about their patients
Very caring and helpful
April 12, 2021
They have supported me for a number of years with my mental health issues and I have found them to be very caring and helpful. Always someone there if I need help