Birmingham Childrens Hospital

Hello, thank you for taking the time to share your experience. We are so glad that you feel your visits are always positive! Should you ever want to ensure a staff member or team are aware of this, please do contact our PALS team at bwc.pals@nhs.net - who will assist you with sharing compliments to those involved. Kind regards, The Patient Experience Team

Hello! Thank you so much for taking the time to record your positive feedback. It means a great deal to the hospital, and we are glad that your experience was good. Kind regards, The Patient Experience Team

Hello! It is lovely to note that you have rated your experience at BCH as five star. We are so glad to read that it was so positive, and that all your questions were answered. If you ever have a compliment to share again, please do contact our PALS team at bwc.pals@nhs.net - who can ensure that the staff member is made aware. Compliments are such a motivational boost, and mean a great deal to receive. Thank you again. Kind regards, The Patient Experience Team.

Hello, thank you for taking the time to record your feedback. We are glad to read that your care was good. We can appreciate your point regarding Covid restrictions, it has been a tough time for everyone involved. However, the restrictions are in place to keep the hospital as safe as it can be. It is good that, at present, the hospital are rolling out 'family time' to support both parents in the hospital. We hope as much as anyone else that this continues. In regard to toys, play is still encouraged on the wards, even throughout the lockdown period, as long as the patient remained in their cubicle/bed space. If ever needed again, please do ask staff for any toys available. These just need to be cleaned before and after individual patient use. Play is always important at Birmingham Children's Hospital. Thank you again for recording your feedback. Kind regards, The Patient Experience Team

Thank you for taking the time to share your feedback about our Vaccine Hub. We're so glad to hear you were given clear guidance, and that the process was easy. Thank you again, the Patient Experience team.

Thank you for taking the time to share your feedback about Birmingham Children's Hospital, though we are sorry to hear your nephew has not been seen in such a long time. We could encourage you and your family to contact our PALS team so that they can look into this and ensure your nephew is seen if he needs to be, you can email them at bwc.pals@nhs.net Thank you again, the Patient Experience Team.

Thank you for taking the time out to review our trust. We are very happy to read that you had a positive experience and that the medical team were fully involved.

Best wishes, The Patient Experience team

Thank you for taking the time to leave your lovely feedback. It is appreciate and we glad you thought the team were good.

Best wishes, The Patient Experience team

Thank you very much for taking the time to leave such a lovely review. We are glad you had a positive experience.

Best wishes, The Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is fantastic to hear that your family experienced an outstanding level of care from our staff throughout the year, and we are also delighted to hear of the positive impact that this has had on your daughter. Please rest assured that we will share your kind words with the ENT team, to ensure that their hard work and dedication is recognised. Best Wishes, Patient Experience Team.