Birmingham Childrens Hospital
Feedback Rating
Based on 1079 reviews
Reviews (1079)
Poor service, poor attitudes
Paediatrics/children services
July 20, 2020
Some really good departments the General Paediatrics are pretty poor from what we have experienced. Patents seem a very low priority.
Worked well during lockdown
July 20, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Liver transplant at Birmingham Children’s hospital. Health care at home.
Answer: Liver transplant at Birmingham Children’s hospital. Health care at home.
Worked well during lockdown
July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Birmingham Children’s Hospital.
Answer: Birmingham Children’s Hospital.
Support for Cystic Fibrosis is very good
March 20, 2020
Referred to Forward Thinking Birmingham as they could not help with mental health issues but helped only with Cystic Fibrosis issue. Support for Cystic Fibrosis is very good. One of the psychiatrist at BCH knew about Forward Thinking Birmingham and did the referral.
Staff professional and polite
Outpatients
March 9, 2020
Staff professional and polite. There was a long waiting time for an appointment (6 months). Long waiting time during appointment to see everyone (9.40 now 12.30). Not enough thing to do for child in eye department, but main reception okay.
Parking difficult and expensive.
Parking difficult and expensive.
Staff brilliant
Outpatients
March 9, 2020
Todays appointment delayed which is frustrating as mother has an ongoing commitment and her lad has to be back in school.
We attend 3 monthly consultations - the staff are brilliant 'when you get there'.
Transport provision complicated.
We attend 3 monthly consultations - the staff are brilliant 'when you get there'.
Transport provision complicated.
Consulting staff - Listen carefully
Outpatients
March 9, 2020
Ward situation - pay attention (family interaction). In a local hospital for 2 weeks then transferred - attend regularly now every 2 to 4 weeks and making good progress.
Consulting staff - Listen carefully and take our opinion into consideration.
Consulting staff - Listen carefully and take our opinion into consideration.
Happy with treatment and facilities
Outpatients
March 9, 2020
Our appointment was for 9.30 (its now 12.30). All 3 children have the same congenital autoimmune disease (very rare) so I travel on 2 buses with them to see the consultant every 3 months. I am happy with the treatment and facilities. There are plenty of play activities in reception.
Never had any problems
March 9, 2020
I have been here many times with my son and never had any problems. My son has been an inpatient and outpatient and had several operations - never had a problem with the care or treatment received.
Very good experience
March 9, 2020
Very good experience, caring, supportive from 2 years ago. Staff are helpful, understanding and polite. The treatment is A1 after being referred by our GP.