Birmingham City Council Adult Social Care
Feedback Rating
Based on 123 reviews
Reviews (123)
Good at first
May 20, 2025
At first they were alright, really good and they sent carers out but after a while I arranged carers myself as I felt I could get better.
Okay
April 15, 2025
They're fine. The care is okay.
Professional and friendly
April 15, 2025
They did an assessment. They were the best, very professional and friendly.
Very nice
April 9, 2025
The social worker is very nice. They communicate slowly as I have autism and find it hard to understand too much information at once. It can be overwhelming. They help me.
Not helpful
April 8, 2025
Wanting us to pay for additional care. We could do with it but we can't afford it, they're not helpful.
A tick box exercise
March 19, 2025
I had to get social care involved to get referrals to CAMHS for my 14 year old daughter. They don't do much but tick boxes as opposed to help manage her behaviour and help us with her Autism and ADHD.
Really helpful
February 5, 2025
They got in touch within hours to see if they could take him in and cater for his needs after he got discharged from hospital. Communication was good and we were given options of homes offered. The social worker was really helpful and had continued to be.
Never call back never visit
January 19, 2025
Two elderly parents with very different but complex care needs - over a year of trying to get a meeting with a social worker for proper assessment and advice
Been useless
January 7, 2025
Told me if I wanted help I would have to pay for it. They have been useless. No help at all.
Careers were rude.
September 23, 2024
The carers that my dad had following a fall were rude. They turn up at unscheduled times. The experience is daunting so I care for him myself now. This was put in place by social services and they were rubbish.
