Birmingham City Council Adult Social Care

They seem alright, I like working with the staff, it gets me out of the house. I love coming here.

We had a jubilee day at the day centre, I really enjoyed it. We also had food and a party, it was very good.

It's really good here, I like the staff and I like my friends here. I like to play bingo and share with everyone.

I missed coming to the day centre when it was closed during Covid, i'd miss it if it wasn't here. The virus made me nervous to come back but i'm glad to be back with all my friends.

I like coming to the day centre. It helps me to get out of my home, meet my friends and get out into the community. I like playing basketball and football whilst at the the centre.

i have contact them last December 2021 to discuss care and direct payment regard my father but no response at all and tried this month May 2022 still did not contact me or reply

Social workers have worked remotely at home throughout the entire pandemic. I believe this impacts directly on patient care and nursing resources.

Last year when trying to get help for my mother with heart failure and worsening dementia , had no response at all from adult social services when contacting them , and when she was in hospital we waited Weeks for a social worker to contact us about her going into care , then Mom would be medically unfit by time something sorted ended up getting COVID in hospital and died without any family around . I don’t feel it is right for people to wait weeks for a response it would speed hospital discharge and help struggling families.
Prize Draw Data

Mother has Advanced Dementia and contacted service regarding available support.

The emphasis is on how expensive me and my care package are not on me and how I could actually contribute if I was given the right support.