Church Lane - Dr Khan I & Dr Iszatt M E

Had to go through to 111 to get medication

Excellent GP always very helpful and supportive. It's very difficult to get an appointment take at least 3 days to see a GP. Reception staff are very rude and unhelpful. They don't answer the phone.

All the appointments are gone when you ring them. The system is ridiculous, you discuss one problem at a time. One of my daughters is asthmatic and I still couldn't get an appointment. It's scary. They just refer you to the pharmacist.

Sometimes I can get an appointment for the children. They're good and helpful.

You can't get past the receptionists. They give you a third degree all of the time.

They're very good and very through. I was sent to the gym to help with my mental health.

They’re okay. The GP is good. It’s just getting to them on phone which is not great, But not much can be done.

You have to tell them your issues then they decide whether or not you get an appointment. I can be on the phone for over half an hour or something, then there are no appointments. You have to ring on the day for appointments.

Can't get in there. Receptionist are telling me my symptoms are not serious or important enough to get an appointment. I'm also asthmatic and don't get seen for regular reviews. They tell you to check with the pharmacy, get that all the time. There's a sign in the surgery which also says you can only speak about one thing. I have a mole and the receptionist said I can only talk to the doctor about one thing but how can I prioritise.

Hard to get appointment like usual. Thank god I don't have to use them often. But when I do it's call up at a certain time and if you miss it, there's no appointment.