Church Lane - Dr Khan I & Dr Iszatt M E

You can't get past the receptionists. They give you a third degree all of the time.

They're very good and very through. I was sent to the gym to help with my mental health.

They’re okay. The GP is good. It’s just getting to them on phone which is not great, But not much can be done.

You have to tell them your issues then they decide whether or not you get an appointment. I can be on the phone for over half an hour or something, then there are no appointments. You have to ring on the day for appointments.

Can't get in there. Receptionist are telling me my symptoms are not serious or important enough to get an appointment. I'm also asthmatic and don't get seen for regular reviews. They tell you to check with the pharmacy, get that all the time. There's a sign in the surgery which also says you can only speak about one thing. I have a mole and the receptionist said I can only talk to the doctor about one thing but how can I prioritise.

Hard to get appointment like usual. Thank god I don't have to use them often. But when I do it's call up at a certain time and if you miss it, there's no appointment.

They opened phone line 8.15 AM and no appointments at 8.20 AM .Ridiculous! They must be making this up and saving them for relatives. Another day of pain!!!

After a 1 minute long no need anymore covid message, finally the phone rings and rings and rings, 1 min 7 seconds, still ringing.
Try again an hour later, same as above but 1 min 43 seconds of ring ring ring.
My time is valuable too and busy working.
The reception is not that big that you can't get to the phone.

Very nice place able to get appointments. Nowadays they see you face to face but before during Covid was no the phone.

When I found a lump they rang me back and seen me the next day. I was referred to hospital and had an operation within 6 weeks. I rang them end of October and had my operation in December. They were good. They are also good with my arthritis.