Church Lane - Dr Khan I & Dr Iszatt M E

Doctor and staff are nice

Excellent.

116 times I’ve rang Couldn’t get through and finally got through can’t get appointment last one just gone. We are busy on phone sorry been in there you never answer phone to busy talking

The doctors and nurse are fine but getting an appointment is a nightmare. Getting a call back appointment is taking me 3 to 4 days on each occasion.

the doctor tells you one thing on the phone and doesnt do what he says, my daughter was meant to be seen in person but as the doctor didnt put it on the computer we have to have another phone call. ive phoned every morning and afternoon for 4 wks to be told sorry theres no appointments left. in the last 2 wks ive phoned for a repeat prescription both times been told theyll put it through and to phone back, both times i phoned back and been told it hasnt been done so now i have to wait another 3 days. its unbelievable how you cant get appointment this needs sorting they cant have one doctor for 3000 patients. the poor receptionists (who are amazing by the way) have to deal with the angry mob due to no appointments its not fair for them to have to deal with the mess.

how doctor and his staff work is a mystery there is not one caring person who works in that building apart from the nurse. Dr is the worst doctor I have known condescending and arrogant, 500 attempts I made to try and get an appointment for my wife over a three day period 497 of them was no answer at all the 3 times I spoke i was told no appointments the list is endless with this doctors.

This doctors is has the most rudest receptionist refusing a I’ll person of there meds tell u to call at 8.15 in the morning after being discharged from the hospital then told to call back at 2 and they refused epilepsy medication to my partner

When I am worried I always manage to get a last minute appointment, if I pop up in person it is a bit more difficult making appointments via telephone in the morning