Reviews (29)

Impossible to get a appointment

April 29, 2021
Impossible to get a appointment with doctor.There are 2 of the receptionist are difficult and one being sarcastic if your lucky you might get one of the other ones who are helpful, this is a-shame because the doctor himself is very good.
Anonymous

Excellent

April 12, 2021
Doctor and staff are nice
Babur Hanif

Excellent

January 28, 2021
Excellent.
Amanda

116 times I’ve rang

November 30, 2020
116 times I’ve rang Couldn’t get through and finally got through can’t get appointment last one just gone. We are busy on phone sorry been in there you never answer phone to busy talking
Anonymous

Obtaining appointments

October 16, 2020
The doctors and nurse are fine but getting an appointment is a nightmare. Getting a call back appointment is taking me 3 to 4 days on each occasion.
Anonymous

phoning everyday still no appointments its wk

August 28, 2020
the doctor tells you one thing on the phone and doesnt do what he says, my daughter was meant to be seen in person but as the doctor didnt put it on the computer we have to have another phone call. ive phoned every morning and afternoon for 4 wks to be told sorry theres no appointments left. in the last 2 wks ive phoned for a repeat prescription both times been told theyll put it through and to phone back, both times i phoned back and been told it hasnt been done so now i have to wait another 3 days. its unbelievable how you cant get appointment this needs sorting they cant have one doctor for 3000 patients. the poor receptionists (who are amazing by the way) have to deal with the angry mob due to no appointments its not fair for them to have to deal with the mess.
Anonymous

No care at all

August 19, 2020
how doctor and his staff work is a mystery there is not one caring person who works in that building apart from the nurse. Dr is the worst doctor I have known condescending and arrogant, 500 attempts I made to try and get an appointment for my wife over a three day period 497 of them was no answer at all the 3 times I spoke i was told no appointments the list is endless with this doctors.
Anonymous

Refusing to give meds

July 2, 2020
This doctors is has the most rudest receptionist refusing a I’ll person of there meds tell u to call at 8.15 in the morning after being discharged from the hospital then told to call back at 2 and they refused epilepsy medication to my partner
Anonymous

On the whole very happy with my experience

April 5, 2017
When I am worried I always manage to get a last minute appointment, if I pop up in person it is a bit more difficult making appointments via telephone in the morning
Denise

Reply from Church Lane - Dr Khan I & Dr Iszatt M E

It is nice to see someone taking time out to give positive feedback. Thank you.


Provider responded

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Church Lane - Dr Khan I & Dr Iszatt M E

Contact

0121 783 2861

113 Church Lane
Stechford
Birmingham
B33 9EJ

Location

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