Reviews (607)

Awful!!!

June 8, 2015
Staff need training on how to cope with patients with dementia.
Anonymous

Excellent care from whole team

June 1, 2015
I was on surgical day care today. The care I received from everyone I met was fantastic. Everything was explained to me.
I am a nurse at another local hospital and its was nice to be on the receiving end of care I would be proud to give to the children in my care at work.
Natalie Lawson

Excellcent.

May 23, 2015
Mr Stern. Breast reconstruction after breast cancer.
Anonymous

Lovely service

May 22, 2015
Very good doctors, nurses interpreted who help my mum to understand what she was going through.
Rupinder kaur

Staff are 10/10 and cant be faulted

May 21, 2015
Arrived at A&E after a dog bite to wrist, expecting stitches, but xray showed broken bone so i got admitted to newton 3. I was so scared, never been in hosp before, but the staff were soooo lovely it calmed me down straight away. They go above & beyond, and nothing is too much for them, they take the time to actually get to know you rather than just treating you. They are soooo kind, and are genuine people.

Only thing i found bad, was the fact i was nil-by-mouth for 15 hours and my op got moved to the next day. That annoyed me more than i can tell you, hense why i took 1 star off my rating, but that was obviously due to emergencies coming in. Besides going nil-by-mouth for so long twice, the ward itself & staff, were 10/10
Jodi Artwell

Last week 5* this week 2*

May 20, 2015
What a difference a ward makes.
Anonymous

A&E is dreadful but good care once admitted

May 18, 2015
- Vague, disinterested reception staff.
- No information from triage nurse
- Nearly 3 hr waiting time with all vending machines broken and not even water offered
- At least if you were given an indication of you waiting time you could leave A&E to pop to the cafe and get a drink
Anonymous

Absolutely crap would rather bare it out

May 18, 2015
Crap service from the time it takes to see someone and all we went in was because my mate mis-placed his tablets and needed some to keep him going through the night. The staff can't even look at you when you are talking to them rude and incompetent!
Arum Javed

Excellent

May 7, 2015
Professional, Patient focused care and Approachable Staff
Anonymous

dismal

May 6, 2015
The radiographers need to be retrained to be more accurate in their diagnosis. Every scan I've had has missed things that ultrasound has picked up on or completely missed things. These are supposedly professional staff that just assume its the same problem, they need to look at each scan as if its a new scan doctors and surgeons base their surgery on these scans and the staff are just incompetent
Anonymous

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City Hospital

Contact

0121 554 3801

Dudley Road
Birmingham
West Midlands
B18 7QH

Location

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