Dudley Park Medical Centre

I am very pleased by the care provided to me and my family over the years.

A good service.

I ended up walking up there as I couldn't see a doctor for my eye. It was red and infected. I waited a while but I didn't mind because I knew they were going to see me.

Your 32nd in the queue so it isn't worth bothering them. You will never get an appointment with them. Awful.

Rubbish, haven't seen GP since I joined 18 months ago

Doctors are great but getting an appointment is always a difficult challenge. It's always a difficult struggle to reach your own GP, who is exceptionally good, caring and helpful.

There aren't any on the premises, closed Wednesday & Thursday afternoon, only nurses doing diabetes, copd etc. Receptionist tells me we are not allowed to make an appointment with a gp. We tell receptionist the problem & if a gp decides to may get a call back in a couple if weeks!! Every time I go in the morning to see who is working no GPs are present & 3/4 people may seeing a nurse. Why are you taking on new patients you don't see the 7000 you are getting paid for?

Reception staff are very rude and non supportive. They don't listen to you.

They're good. They're helpful. I can see my own doctor but I am happy to see whoever. I do feel like they listen and they are ever so helpful.

They've gone better, you can get appointment's, most of the time they're over the phone but they will see us face to face is they feel we need to come in. The GP doesn't prescribe medication any more, they ask us to go to the pharmacy and buy medication instead.