Good Hope Hospital
Feedback Rating
Based on 820 reviews
Reviews (820)
Good appointment and experience
August 30, 2023
Good appointment and experience, was referred by my GP. Appointment was quick I was seen on arrival. Treatment commenced two week after initial consultation. I am seen every 16 weeks. Usually see the main specialist especially before the procedure.
Can't fault them
August 30, 2023
After seeing my symptoms doctor referred me to endoscopy, to do MAC. The service was brilliant, can't fault them.
My problem was diagnosed
August 30, 2023
First referral - part of service integration. My problem was diagnosed and appointment for bloods and surgery was given within 10 days. I have seen the clinical specialist. I waited for 25 minutes which is acceptable.
A&E good
Accident and emergency services
August 29, 2023
A&E good, no problem.
It’s fine except for car parking
August 29, 2023
It’s fine except for car parking, would be nice to have spaces available for patients. Car parking cost is too high for people who regularly use the hospital.
Staff are lovely
August 29, 2023
Staff are lovely but communication and trying to get through is horrific. Can call and the person who answers can be on leave or they can’t give me the answers. I need things need to be done at certain times, they will book you in at certain time, they are good with that. But you feel like you put life on hold.
Communication has been good
August 29, 2023
First time at this hospital for this problem. Communication has been good. Time wise referral was quick from GP to tests to this lung department.
All pretty straight forward
August 29, 2023
First time here today. All pretty straight forward. Waiting for bloods, not sure if it’s a normal wait or if it’s long but staff have been informative.
Staff are friendly
August 25, 2023
Here for blood test. Waiting a while because ticket system takes some time but the staff are friendly.
Treatment sorted very quickly
August 25, 2023
Fine, diagnosis and treatment has been good. Treatment sorted very quickly for lung cancer. Had symptoms and scan at Sandwell and they didn’t pick up anything on scan but Good Hope had tumor removed in 2017 and were meant to do 6/12 monthly check up’s but during COVID it was delayed but they communicated via phone. They eventually called mom in for a routine scan at Good Hope. Which was around same time the scans were happening at Sandwell / Black country. Doctor at Good Hope said the scan looked suspicious, but doctor at Sandwell said it was scar tissue. Good hope looked into it and treated it really quickly. Cancer specialist nurse good. Communicate well and always at the other end of phone to answer any queries.
