High Street Surgery (MMP)
Feedback Rating
Based on 34 reviews
Reviews (34)
Long wait for receptionist to answer
May 24, 2022
Far too many practices together. Tried for two days to get in touch. Cannot wait on phone as I am a sole carer. They are still registering new patients when they can’t cope with ones they have got. Long wait for receptionist to answer the phone.
No confidentiality
September 14, 2021
No confidentiality of patients details discussed loudly in the waiting room so people can hear.
Generally good Mmp high st Erdington
April 20, 2021
Generally good but..phones very busy and need to call many times
Exemplary
April 14, 2021
Exemplary care from all
Long wait on phone
April 14, 2021
Hi you call them for prescriptions etc and have to listen to a prerecorded message for 3 minutes then to be connected and its engaged and your disconnected. This can happen continually until you give up.
Difficult to get an appointment but doctors are good
April 14, 2021
It's a ridiculous battle to get an appointment, but when you finally get to see a dr they are great. As it is a teaching practice I rarely see the same dr twice but they are very knowledgable and helpful. I always walk out feeling better than when I went in; if only I could get an appointment.
Really bad
April 14, 2021
Really bad. No one answers the phone. Can not get a appointment.
Phone consultation was ok
December 7, 2020
Phone consultation was ok with photographs sent via website.
Have to wait a long time for an appointment
March 20, 2020
Have to wait a long time for an appointment and end up waiting ages to be seen when I do get an appointment. Care is okay but they don’t always explain things as well as they can so I end up having to go back for further treatment.
When I have used them they’ve been ok.
March 20, 2020
When I have used them they’ve been ok.
