NHS 111
Feedback Rating
Based on 404 reviews
Reviews (404)
Fine
October 25, 2022
Fine they were okay
Sent to wrong health service
October 25, 2022
Son ended up with cut on forehead and told us to go the QE and when we got there they said they don't treat paediatrics and sent us away
A bit drawn out process
October 20, 2022
A bit drawn out process, waiting for a call back.
Quicker than seeing my own doctor
October 11, 2022
Doctor tells me to get in touch with the NHS 111 service because they have no more appointments. I ring 111 and they put me in touch with the out of hours. They give me a ring and it's a lot quicker than seeing my own doctor.
Diagnosed without seeing me
September 28, 2022
The nurse there had told me to pick up steroids from Katie Road, but it was okay. I did feel stressed about having to travel so far to get medication when my doctors is only around the corner from me. They also diagnosed me without seeing me.
Really bad
September 14, 2022
Annoying. They follow a questionnaire system and then get a GP to ring you back. Could be a few days later, it's really bad.
They answered quickly
September 13, 2022
Call 111 on weekends and needed some medicines for patient urgently. They answered quickly and sorted prescription. Which they send to late night pharmacy on Pershore Road.
Helpful
September 12, 2022
They ran around to try and locate milk for my son and they couldn't find it. They were good though.
on the telephone for 2 and a half hours
September 9, 2022
Broke my front tooth, contacted local dentist and because I was no longer a patient, I had to go through NHS 111 for an emergency. I was on the telephone for 2 and a half hour and didn’t get a referral because NHS 111 said they couldn’t contact the dentist and the dentist was saying they shouldn’t have any trouble. It ended up with me emailing my MP with a complain.
They were good
August 30, 2022
They were good, phoned him back in 20 mins and sent him to A&E.
