NHS 111
Feedback Rating
Based on 432 reviews
Reviews (432)
They asked no questions
January 31, 2023
Rang them explained I was having pains in my chest. They asked no questions on the phone and then they said were going to send an ambulance. Didn’t stay on the phone, had to wait.
Do the best they can
January 27, 2023
Do the best they can, give the medical advice or refer you to hospital if it’s an emergency. Told me to go to Summerfield walk in centre.
They told me to ring again if it get worse
January 27, 2023
Monitored when I cut my finger open during lockdown. Couldn’t go to hospital as I have to look after children and had to self-treat at home. I seeked advice from 111 and they told me to ring again if it get worse.
They got a doctor to ring me back
January 26, 2023
Thought I had a virus. Felt all giddy and they got a doctor to ring me back and they send me to Badger clinic.
They made us an appointment
January 26, 2023
Called to get my daughter seen because GP had no appointments. They made us an appointment (Katie Road). They saw her and said she had a bad chest and prescribed her antibiotics. But it took us a week to see someone.
They are fine
January 26, 2023
They are fine and they get a GP to call me back.
It did work for her.
January 23, 2023
My daughter used it and they told her to go straight to A&E and it did work for her. She ended up having an assessment.
Don't get the help you need
December 30, 2022
Too long, I find that you're just hanging on the line because they're too busy. And you don't get the help that you need.
Don't think it works
December 28, 2022
Rubbish, they always just send you to hospital for anything. I just don't think it works. If you ring for some advice they tell you to go to hospital. It just feels like they're overstretching the hospitals.
They are good
December 23, 2022
They are good, absolutely useful and helpful, If I need access to help for a heath issue.
