NHS 111
Feedback Rating
Based on 432 reviews
Reviews (432)
They’re helpful.
August 22, 2022
Rang them as daughter had bumped head. They advised to take her to A&E. they’re helpful. They are quite quick to get through.
Really good advice
August 18, 2022
Always been really really good. Give good advice, they send me to the Children's Hospital.
Service is overrun
August 18, 2022
I rang about a rash on my daughter, I sent pictures to the doctor and they said it was okay but I wanted her to be seen. So I rang them and they said someone will call back in 12 hours but never did. I think the service is overrun.
Quick positive outcome
August 5, 2022
We had come back off holiday and my daughter had phoned 111 about a cough. It did take a while to get through to speak to someone but by the time we'd left the airport she'd had a phone call back from a doctor who said she needed antibiotics and an hour after the initial phone call, my daughter had picked up her prescription.
Good experience
August 5, 2022
I did it online as the phone lines were really busy. When they called back, I managed to speak to a doctor from the Badger Clinic. He said if things get worse to go to A&E or ring my own doctors for an appointment to be seen face to face for a referral to be made to gynaecology.
Not much help
July 28, 2022
They aren't much help. I phone them for a toothache and they tell me to ring my dentist after explaining to them that they won't give me an appointment.
Amazing service
July 28, 2022
Amazing, They're efficient, see you straight away after a call. They take the right actions, I have a child - it makes a difference.
Good and helpful
July 22, 2022
You can phone them and they assess whether you need to go to out of hours or attend a badger clinic, They're really good and helpful.
Really good service
May 23, 2022
Really good service. Call handlers are usually good but can be rude sometimes.
Very slow with advice / help
September 14, 2021
Very slow with advice / help
