Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1459 reviews
Reviews (1459)
Really good
April 24, 2023
My husband took me to the A&E as I was in severe pain. They saw me and sent me to the GP service within the hospital, I had to wait a while. But the GP saw me, done several tests and said that I had a kidney infection. They prescribed me medication, they were really good.
Appointments can feel rushed
April 24, 2023
Mum has a hearing impairment. They've put her name down for a routine appointment and I've had to chase for the appointment. Dependent on the doctor is dependent on how well they explain things, sometimes they use words that we don't understand. We didn't understand what was going on. They should have visual aids to show what the issue is and make it easier to understand. You have a 20 minute appointment which makes you feel rushed.
Nice food good care
April 24, 2023
I was on an acute ward. Social services came to see me to see if I was okay to be discharged home. They didn't do much they asked a few questions. The car whilst I was at the hospital was good and the food was nice - can't complain. But I would much rather be at home.
Unsure what's happening with appointment
April 24, 2023
I had an appointment in the old heritage block. When I got there I knocked on the door and no one was there. I ended up walking over the main part of the hospital which I struggled with. A nurse from another appointment is trying to find out where the appointment for today will be. I've also received 4 letters in the post for 4 different dates for appointments, but I did receive a text message for the appointment today, just unsure what's happening or where to go.
3-4 day wait for follow up appointment
April 24, 2023
It took 3/4 days for a follow up appointment after being referred for my moles, they had a cancellation for this appointment. They sent me to have biopsies.
Build a relationship with the team
April 21, 2023
Daughter and son in law brought me. The reception is helpful and provided me with a wheelchair to go into podiatry. Nurses remember who I am when I come, so you build that relationship with them.
Good communication
April 21, 2023
I've had alright communication about my appointment. They sent me a text and letter well before the appointment. They communicate well about procedures, but I ask them not to tell me too much because it makes me feel queasy. But they've been good.
Good, accurate service
April 21, 2023
I've been having issues with my bladder so I've come for an appointment. It's an accurate and good service. I've been using the service for years and never been disappointed.
Good communication, always contactable
April 21, 2023
Been using the hospital for a few years now. They have been very good with dad. There's been good communication about appointments and there's always someone you can contact if you need them.
Should have been prioritised - care not great
April 20, 2023
I waited 20 hours in the A&E department with a suspected blood clot whilst pregnant. They just sat me in a chair and only gave me paracetamol. There were loads of people in there. The care for me was not great. I should have been prioritised.