Reviews (1294)

The staff are always brilliant.

October 26, 2023
Very good. Its a long way to come. I have a yearly MRI scan and they're brilliant. The staff are always amazing.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to happy that your annual MRI scans always go so well and the staff take good care of you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

No communication led to the wrong treatment

October 26, 2023
They have big issues with communication. I had radioactive iodine therapy and was told that I needed to be reviewed by my GP or Good Hope after 6 weeks but they never communicated with any of them and when I'd had the treatment done. They need to communicate better so people have the right treatment as mine was wrong.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there have been some communication issues with your radioactive iodine therapy.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

6 month wait for double bypass

October 26, 2023
I was told there was a 6 months wait for a double bypass and new valve on the NHS. I ended up going private and had the operation at the QE a week later. The staff were good and glad we had private healthcare so I could be seen and sorted quicker than on the NHS.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care and support provided

October 26, 2023
Two weeks ago I was taken to A&E by ambulance and they provided excellent care and support.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear you were provided with such excellent care and support during your recent visit to the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Misdiagnosed and bad care.

October 26, 2023
My dad was diagnosed and received very bad support and care. It took him 2 months to recover and stand on his own feet.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there were issues with your father's care.

We are keen to listen to your concerns in more detail, to try to help if there are any outstanding issues and learn from any errors that may have been made. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Staff are very helpful and supportive.

October 26, 2023
I attend liver clinic for check ups every 3 months. The staff are very helpful and supportive.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that staff at your regular liver appointments are so helpful and supportive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful and kind staff

October 26, 2023
I am an outpatient at the QE and I go to the neurology department regularly. The staff are very kind and helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the staff at your regular neurology appointments are so kind and helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent service provided.

October 25, 2023
My dad had his bypass operation here and the service provided was excellent. Good communication with the family.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that the service provided to your father at his bypass operation was so good - in particular the communication with his family.

If you or your father would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Great care and treatment.

October 25, 2023
I was an inpatient at the QE for 7 days and the support, care and treatment that I received was great.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear about the excellent support and care you received as an inpatient during your stay.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They operated on my eyes and were very good

October 25, 2023
They operated on my eyes and they were very very good. It all went well and they continue to monitor my macular degeneration. I can ask them any questions and they have a good answer. Even when it is not during an appointment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you have been so well looked after by the opthalmology department both at your appointments and in between, and they have answered your questions whenever you have needed them to.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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