Queen Elizabeth Hospital Birmingham
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Based on 1854 reviews
Reviews (1854)
Overall very good.
January 15, 2024
I had an appointment at 10:00am. I have been here a couple of hours for a follow up appointment. The last appointment was a year ago. Staff and communication has been good. The cleanliness of the hospital was good, only because the cleaner had just cleaned the toilets before I went in. Overall very good.
Too big and not suitable for mobility issues
January 15, 2024
Too big and hard to get around with mobility problems. As far as staff are concerned they are wonderful. Volunteers are wonderful. The A&E were awful. I had a fall and there were a group of people laying at the end of the bed saying it was a stroke, heart attack. I was being spoken at not to. Nobody speaks to you. The coronary department were brilliant though but its very intermittent.
12 hour wait and no beds
January 15, 2024
I waited 12 hours in A&E before I was shifted to the ward. They had no bed and I was waiting in a cubicle at A&E.
Excellent staff and facilities
January 11, 2024
I go there for my epilepsy treatment. The staff and facilities are excellent.
22 hours waiting in A&E
January 11, 2024
I waited for 22 hours at the A&E department because there were no available beds.
Ignored by a rude nurse
January 9, 2024
I have had no communication from them. They didn't inform my friend or myself why she is being moved from the QE new hospital to the old hospital. I asked and I didn't get an answer or tell me anything. How rude. She turned turned her back and ignored me. This happened last September. I'm an ex nurse and you need to be kind. I used to work in the QE a long time ago. Because of this I had to walk a long way to see my friend.
They could do more to improve waiting times
Accident and emergency services
January 9, 2024
It's not that good to be fair. I had an accident and was taken to A&E at 11:00am and I was still waiting at 7:00pm. Nobody keeps you informed about how long it is going to be. It puts more stress on you not knowing. They could do more to improve. I know it's difficult and everything but they need to improve.
Polite staff, they were okay
January 9, 2024
I was referred onto them for occupational therapy and the dietician. They were okay there and I never waited long for the referral or the appointment itself. Staff were always polite enough. I had a few issues with contact numbers and was put through to the wrong department when chasing my appointments up or needing answers to a query.
Parking could be improved.
January 9, 2024
It's alright. I have no problems with them. They could improve the car parking. For A&E the nearest parking is the Women's Hospital. There ought to be some disabled parking near to A&E or somewhere closer.
They have been brilliant.
January 9, 2024
I come here for my diabetes, kidneys and eyes. They are really good. I have an email address for my nurse so if the blood sugars are playing up I just email them and they'll adjust it for me. They're even putting me onto a new pump that communicates with my blood readings to automatically adjust the insulin levels. They have been brilliant.
