Royal Orthopaedic Hospital
Feedback Rating
Based on 2260 reviews
Reviews (2260)
Wonderful staff that listen to you.
November 30, 2023
The parking is always difficult. I can't work the machine as it is not easy. The staff however are always excellent. I have never seen it so busy but the staff are wonderful. They are caring and they listen.
I still don't know what my condition is.
November 30, 2023
Parking is ridiculous. The amount of time it's taken to be seen. I was referred in April from my GP and was only seen months after that. I had an MRI scan booked in and waited 6 more weeks after that for my appointment today. When you get to see them they are great. No information has been given to me about my condition to see if I am doing more damage. Nothing has been said. I had to wait 6 weeks to discuss the results. They could have phoned up and said what to do in the meantime to manage whatever condition I have.
They are very good once you get seen
November 29, 2023
They were good but an emergency happened so I never got to have my operation. I was meant to have a pre-op in January but never had one. I called about the injections in my feet and they said I should of had the operation by now which was a few weeks ago. Fair play, they did get me in to be seen quickly and they have scheduled me in for an operation in December. They are very good once you're in. It is just that you can be forgotten about.
I emailed them in order to get an appointment
November 29, 2023
Very long wait. Last time she was seen was January 2023. I had to send lots of emails to get the appointment. It was only triggered by my emails. I got a response for appointments in September for 2 days which got cancelled due to unforeseen circumstances. I emailed them back as it is the best way to get a response from them and it is a digital footprint to go back to. I told them it was unacceptable to be seen a year after initial appointment and then they magically sorted the appointment for today for a different time. The people that we have met have been lovely but at times it has been challenging. I am grateful for the care.
It's as good as it can be. Marvellous
November 29, 2023
I've been waiting for an appointment since January. I was sent an appointment for last week but it was too late in the evening. I told them to rearrange and they put me back on a waiting list and sent me an appointment for today. I had a letter in March to say that if I was still waiting then to contact them. Communication is marvellous. It is as good as it can be. They were brilliant at my previous operation on my hand.
Haven't had a follow up yet
November 28, 2023
I had an operation there and was told I would need a follow up x-ray 6 weeks after the operation. I have never been seen and it's been 12 weeks. I've called them and they have said that I am on a list.
A very good hospital.
November 27, 2023
Very good hospital and helpful staff. Clinics run on time. Lots of information and support available all of the time.
The best hospital in Birmingham
November 23, 2023
I went there for my hip replacement and I can say with full confidence that this hospital is the best hospital in Birmingham.
Awful, no care, consultants don't do their job
Orthopaedics
November 22, 2023
I have been under the spinal team, worst hospital ever
Leave you for close on a year after tests, then when you finally get an appointment the tests are out of date and you start the whole process again.
My consultant tells me how he is so 'caring' and 'compassionate' for his patients, sadly with the care (or lack off) I have received I have never seen this, he doesn't treat you, says if you said 60/40 the other way round i would have done this????? Really. Another hospital challenged him as they don't agree with what the ROH have done, he then discharged me from his care when raised a concern over this, and said it was an 'error'??? Really
The trust values mean nothing, this hospital really has gone to pot, and don't even bother with the PALS team, complete waste of time.
Leave you for close on a year after tests, then when you finally get an appointment the tests are out of date and you start the whole process again.
My consultant tells me how he is so 'caring' and 'compassionate' for his patients, sadly with the care (or lack off) I have received I have never seen this, he doesn't treat you, says if you said 60/40 the other way round i would have done this????? Really. Another hospital challenged him as they don't agree with what the ROH have done, he then discharged me from his care when raised a concern over this, and said it was an 'error'??? Really
The trust values mean nothing, this hospital really has gone to pot, and don't even bother with the PALS team, complete waste of time.
I would recommend them
November 21, 2023
I was referred to the orthopaedic as I was having issues with my feet. They were fast and are a good hospital. Great service . Easy to get around. Overall they are excellent. I would recommend them.
