Sherwood House Medical Practice

Difficult to simply ask health professionals quick questions without having to make an appointment. Would be good to have an email address to ask such questions or a secured telephone line. Also involvement in discussions about our care. Agencies don’t talk to each other e.g. between GP in Birmingham and HIV consultant in London.

Doctors good, consultations good. Getting a routine appointment takes 2 to 3 weeks. Staff at reception not always helpful.

Good service but very difficult to get same day appointment. Few months ago I caught a flu and was feeling very ill but was only able to get an appointment after two days which is not good.

I always have a good experience, from receptionists to Drs and other clinical staff. The staff show genuine concern.

We get an appointment on the same day whenever needed and have never had any issues. Everyone is friendly and professional and there are enough doctors who are very experienced. Dr is exceptionally great.

It must be very difficult to be nice to someone who's come in to consultation 'with attitude'? My hats off to those doctors and receptionists who face this every day. I attend 4 times a year and for the last three witnessed some needless attitude behaviour by patients both at reception and exiting their consultation. Its just plain rude and unnecessary bad behaviour. We wonder why not many chooose to be a doctor these days. One day observing in a doctor's waiting room would show why. You reap what you sow.

Went with my son (2) in late September & asked about the flu vaccination for him and his sister. The doctor told me due to her operation four day earlier not a good idea and to make an appointment with the nurse. The receptionist when I tried told me I couldn't till December. Better communication between staff is my only complaint

Doctor is really good, really listens. My daughter has complex health needs and the doctor really listens and knows. They also release appointments twice a day so you can ring up on the morning. The only issue is that my daughter is not on the automatic list for being notified about flu jabs.

Sherwood provides everything a patient could want from a well staffed surgery in Bearwood.

Can't get an appointment. They want you to phone early in the morning or at 1pm, but I can't phone because I'm at work. Get advised to go to a walk in centre instead.