Summerfield Urgent Care Centre
Feedback Rating
Based on 98 reviews
Reviews (98)
You can get seen
March 18, 2025
They see you and you can get in. That is best for me. They look after you and they sort me and the kids out. If they can't sort it they will refer you to A&E.
Useful and helpful
March 12, 2025
They can be really useful and helpful. On the occasions we have used them it's been very hard to wait so long when you are in pain but the appointments can help.
No long waits
March 12, 2025
They're okay, no long waits and see you the same day if a GP or pharmacy can't help.
Good and helpful
March 11, 2025
They're good, so helpful, we don't get seen straight away but we will get the help we don't get from the GP.
6 hour waiting for an asthma attack
March 4, 2025
A 6 hour wait for an asthma attack. I went because 111 wouldn't call back and I needed help urgently. They didn't make it quick even though I told them how serious it was. I ended up at the hospital.
Rely on antibiotics
February 5, 2025
They don't really give you medication, just paracetamol or they rely too much on antibiotics. I took my dad with a chesty cough and son with ear pain and both of them got antibiotics without a proper check.
Understaffed and rude staff
February 4, 2025
Very busy and understaffed. I had to wait for 6 hours. The staff are rude and unhelpful.
Always help me
January 7, 2025
They're okay but you wait a long time. But when I can't see my GP I have to come here. They always help me.
Excellent treatment
December 2, 2024
I have used the service many times. You have to wait a while but the GPs are very helpful and provide excellent treatment.
Prescribed steroids and given advice
October 16, 2024
I had a really bad ear infection and they prescribed me steroids hoping it would resolve itself. They advised if it didn't work to take myself to A&E to get it looked at further.
