Wake Green Surgery

It's a good surgery, I have no issues with them. They try and give me appointments and the staff are courteous.

Excellent GP. The only issue is you need to ring at 8AM and you can get the appointment the same day then.

Getting in touch with them is difficult. Communication is bad. When I do make contact with them they're excellent.

Before covid they were great. Now when I need a repeat prescription I call and wait one hour, I give up and hang up in the end. I have to go there to fix it. The staff are all good. I prefer face to face appointments but now it's not possible. The receptionists encourage you to go to A&E as there are no appointments but they shouldn't encourage that.

My GP closed its doors and I didn't know how to contact them. They didn't give me any information about it, they just closed.

The GPs and nurses are good and helpful.

It's okay but hard to get an appointment. It's difficult to get through on the phones, they don't answer. Not very friendly either. There is only one good GP for menopause. They others don't know enough about it. More training is needed.

Just like other places, it's very difficult to get an appointment but the GPs and nurses are super good.

I had high blood pressure so I called them in the morning and they said they didn't have any appointments until 5pm so because I had high blood pressure it would be best to go to A&E which I did. They did book me in quickly for the MMR vaccine.

There is little continuity and issues get missed.