College Road Surgery - Kingstanding

I booked an appointment on the morning to see a doctor. I got an appointment the same morning and was actually seen before my appointment time. After seeing the doctor he said I was due my Flu and Pneumonia injections and rather than go away and come back he emailed the nurse downstairs and I was seen by her within 10 minutes of leaving the doctors room - I left feeling much happier knowing I'd seen a doctor and had my yearly immunisations. My only concern is getting through in the morning to get an appointment, I literally have to constantly press redial until I get through and then have to hope there are some appointments left which isn't always the case. I am also registered online with the surgery which is fantastic for ordering repeat prescriptions but not so good for booking appointments as there are only a few made available, probably due to most people still phoning and not using the online system, so understandable really. Overall a good practice at which I'm always treated with respect and dignity.

The service is really very fast & good

Excellent - very kind