Dudley Park Medical Centre

I can get appointments quite easily. The ladies on reception are really good, always try to fit me in. sometimes I see the nurse and sometimes the doctors but I just don’t mind to see someone.

My dad was waiting 4 weeks for a blood for Gout and it was an urgent blood test he needed. He just waited it out and continued to walk on his bad foot. He thought he could just walk into a hospital for a blood test and they said they no longer do them.

Quite a few doctors, it’s your luck who you see. Appointment for diabetics clinic with the nurse. I went in physically to book an appointment and book it 2 or 3 times a year. If you want same day appointment have to ring before 8am and can get a same day appointment.

Have to call at 8am in the morning for appointment and can one but have to wait. Don’t help me that much.

Can call at 8am, 15th in the queue. No appointments, turn around and say call the next day. You want one the morning you called on.

Gone a bit downhill, talks of moving to Fox Hollies. Had an issue, fall between the centers. No Covid vaccine offered in Acocks green, offering them in other places I don’t know. So didn’t end up going because of disabilities. Doctors said they would put on nurses list, didn’t because I did not fit the criteria. I wrote to the local councilor and they sorted house calls and visits to my home to get more access. I also have a hernia and doctor told me to go to A&E, I had to wait 6 months to be looked at by GP and then 8 months for operation.

Can't get face to face appointment.

Very difficult to get appointments you have to spend ages on phone. Access is the main problem, maybe they should have separate phone line for elderly & people with special needs.

Difficult to get an appointment and get through on phone.

A lot of waiting for phone calls but all-round doctors are good.