Dudley Park Medical Centre
Feedback Rating
Based on 54 reviews
Reviews (54)
Worst Experience Ever
April 24, 2018
In Feb I was on the phone for over half an hour before I put it down. Tried again and was told I would have to book an appointment for mid march. Phoned the following Monday and was told I could have an appointment on Friday.
Staff can be rude, surgery is boring and run down.
Phoned up regarding a referral made on that Friday and was told that I would have to wait til Tuesday for a telephone confirmation. No clear communication between the hospital and GP - As Hospital letter arrived 2 months after the appointment.
Staff can be rude, surgery is boring and run down.
Phoned up regarding a referral made on that Friday and was told that I would have to wait til Tuesday for a telephone confirmation. No clear communication between the hospital and GP - As Hospital letter arrived 2 months after the appointment.
Poor
February 7, 2018
Walked in morning 078. Questioned in detail by receptionist for reason of attendance to be told to ring at 8 tomorrow. No confidentiality
Nearly impossible to get an appointment
January 26, 2018
Even with a very sick child you can't get near a doctor
Good service by staff, hard to get appointment
October 11, 2016
The overall service & care is excellent, Doctors are caring, however the appointment system is really difficult.
Took 20 minutes to call and still no one answered, so I went in to book in person. It's difficult to cancel an appointment which needs to Did Not Attend if I have to look after children and one of them is ill.
Took 20 minutes to call and still no one answered, so I went in to book in person. It's difficult to cancel an appointment which needs to Did Not Attend if I have to look after children and one of them is ill.
