Eaton Wood Medical Centre

Its can be difficult. When I get there I am pleased with the service but getting an appointment is very difficult. I can go online but I don't go online. If you get through at 8:00am you are 50th in the queue. It's very difficult.

They are so supportive and understanding. To speak to a doctor I call at 8:00am. The PEG meetings are good and the surgery asks if we have any questions. Receptionists will pass you over to the right department. They're all brilliant.

Offered an appointment for today for blood pressure but I couldn't make it so the next available appointment is in 3 weeks. Personally since covid, I've not been able to make an appointment. My last asthma review was done over the phone, which I don't see how they can check over the phone.

It's very good, the GP will always come out the same day to see my daughter. Never had any issues with them, they're very good.

Could be on phone for ages. Couldn’t get appointments or information about when I can get one. They didn’t refer me for a gynecological issue.

Takes a long time. Very hard to get an appointment. Very hard to call them first. Usually 40 mins wait in queue them they pick up and say no appointments and too call tomorrow morning at 8am. It’s just so hard.

Good practice, appointment by phone in 30 mins. No needs to go back to when you can book a month / 2 weeks before hand.

Even if you were in a coffin you wouldn't get seen. You have to pay to see the doctor there. I ended up leaving the practice because they were rubbish.

No problem with them at all. Can always ring and get the appointment but no face to face appointment. Don’t know what’s going on with the service, they are all meant to be back to normal.

I told them back in 2018 that I suspect my husband has Parkinson's. I repeat the same thing in 2019. I had it confirm in March he got Parkinson's by Good Hope Hospital. The consultant told me that the doctor at the surgery would get a letter that I was to ask for a repeat prescription from them. I rang last week told no letter has come. I rang Friday the day my husband received his letter, no letter arrived. I rang this week got letter there but can not get prescription but the doctor has got to read letter and then do the prescription. Phone back in the afternoon. I phone back but what they did not tell me they were closed in the afternoon. My husband needs these tablets. But I will run out before I get a supply. That is a disgrace.