Heartlands Hospital
Feedback Rating
Based on 1311 reviews
Reviews (1311)
All was fine
November 11, 2022
I was transferred to the hospital and all was fine.
Long wait
November 8, 2022
I could not get an appointment with the doctors, I was in so much pain with my back so I came to A&E and waited 8 hours and they gave me painkillers. They also referred me to Solihull hospital for a scan for January.
Disgraceful
November 8, 2022
Admitted to the hospital for a check up. Bloods were taken after a 3hr wait. Entered ward 19 waited for a further 4 hours to be seen, but then later to be told that they had to close the ward because there were no Doctors available. What an absolute disgrace of taxpayers money and the health of the patients. Is it really worth going on strike when you have not proven yourselves??
Good experience
Maternity
October 25, 2022
Really good experience when I had my son during covid. It was a C sections. I was happy - They kept me updated and helped me when I had no family there.
Staff and doctors do not care about informed consent
ward 2 at Birmingham heartlands
October 24, 2022
My mother was taken to hospital. She cannot communicate well with the staff due to language barriers and dementia. I look after all her needs but despite leaving countless messages with nurses and doctors nobody calls me. My mum is afraid and I cannot even see her. She tells me that she is bullied to give blood and she is told that if she does not she will not get the CT scan she was promised. Whatever the case may be staff cannot get informed Consent from my mother. But they clearly do not have an issue with this. Doctors refuse to speak with me. Nurses never answer the phone and wont come to the door. My mum is used as a pin cushion as staff cannot find a suitable site to draw blood. Each member takes an average of 4 attempts causing immeasurable pain and suffering. I have raised this with the team and PALS ...nothing nobody cares. I wad told Heartlands hospital is an abattoir, I thought that was extreme but not any more. My mums here us declining due to her ill treatment at this hospital.
Fine
Maternity
October 19, 2022
The birth experience was fine. The recovery affected me. He was unsettled and the midwife came in and told me his cry was a hungry cry and to feed him, when I had been for the past three hours. When I got home and explained everything to the visiting student midwife - she looked in his mouth and discovered he was tongue tied and sent me to Kenilworth to have it done privately as its no longer accessed on the the NHS.
Midwives were good
October 7, 2022
Been alright to be honest, all good, mrs gave birth there. The midwives were good there. The midwives were good.
Short staffed but nice staff
October 3, 2022
I had to go for an operation. But I have to go to the hospital for a check up. They were short staffed but the nurses and food was nice.
Heartlands team is equally good
September 30, 2022
We were transferred to Heartlands Hospital from Birmingham Children’s Hospital as we live very close by. Heartlands team is equally good as BCH.
Staff very nice
September 30, 2022
I went here for tests. They were nice, very nice. They explained things well and let me know what was going on. My daughter in law also had a baby there, the girls were brilliant.
