Heartlands Hospital
Feedback Rating
Based on 744 reviews
Reviews (744)
Happy with the care.
October 17, 2023
I'm happy with the care and the nurse was great.
Terrible food and lack of staff
October 17, 2023
My grandad is Carribean and the food is awful as it doesn't cater for different ethnicity. There is a lack of staff. Patients should sit within wards not corridors because staff are missing stuff. They missed my cough which ended up with me having hospital acquired pneumonia.
Very quick. I am happy
October 17, 2023
I went to the fracture clinic and had a good experience. They were very quick. I was in and out. I was happy with the appointment.
Two years waiting to see a consultant.
October 17, 2023
It's taken such a long time to get my appointment. Two years waiting for a hospital consultant appointment.
Appointments run on time.
October 17, 2023
Very good. Appointments all run on time. The staff are very kind.
A&E is too busy.
October 17, 2023
A&E is very busy. Too busy. I don't like it but when you need to see the doctor this is sometimes the only option.
The staff were great.
October 16, 2023
Transport at Heartlands was used after my mom had a stroke and was transferred to Perry Trees for more support. They took her there which was great. the staff were great and mom liked them.
My mom was well cared for.
October 16, 2023
My mom had a stroke and ended up in Heartlands. She was there and cared well for. She was there for 4 weeks. They did physio with her and then referred her onto Perry Tree after. The hospital was okay. The staff and the care was okay.
My clothes went missing. The bed was high.
October 16, 2023
The bed against the cabinets in the ward were quite high. I had some clothes down the bed of my bed and it went missing again.
The care could have been better.
October 16, 2023
The care wasn't great but they did the operation on me. I was there for 3/4 days. The care could have been a lot better.