Heartlands Hospital
Feedback Rating
Based on 1044 reviews
Reviews (1044)
Helped me
May 30, 2023
A&E are alright, they made me wait a while and I get that because other people are there before me. But they helped me whilst I was there.
Slept in A&E
May 30, 2023
Ended up in the A&E and slept there. The first doctor didn't understand my chest x-ray or the bloods and they didn't give me any answers as to what it was.
Long waits and stuck there for hours
May 30, 2023
Used the A&E a couple of times. It's the same for everyone, long waits and stuck there for hours.
Alright once you're in there
May 30, 2023
I had a stent put in and was out the next day. They were good. They're alright once you're in there, doctors are good once you're in there. I had a long wait on the ambulance when I had chest pains.
Inaccessibility of new part of hospital
May 30, 2023
They've all got good and bad parts. The waiting times in Heartlands, you can't get in or get out of the new part. I had to park in the disabled area and ended up missing my appointment for how far I had to go. I haven't heard from them to rearrange it. I had an operation on my bladder and they said I'm on a long waiting list to get the results. She said I'm on the waiting list to get my results.
Follow up after broken nose but not finger
May 30, 2023
They stitched my finger up at the hospital but no one followed up afterwards. I was referred to physiotherapy, they gave me a piece of paper with exercises and they didn't ask me to come back. But when I broke my nose and eye, ENT were good and followed up. They were ever so good, I had to let it heal myself.
Service is overstretched
May 26, 2023
Take the kids when they're poorly and needed to be seen by someone. The service is overstretched don't get what you need from them.
Nice and friendly staff
May 26, 2023
Come for a routine appointment. It's a nice new unit, staff and appointments are all ok, it's my 4th baby. Nice and friendly.
Seen and treated very quickly
May 26, 2023
Visited A&E after a bad fall. I was expecting to be waiting for a number of hours but I was seen and treated very quickly. I was thoroughly examined, had x-rays and other scans and was sent home two hours later. I was very happy with the service and care received.
Not much waiting time
May 25, 2023
It's my second time coming. It wasn't too bad, I got seen quite quickly, waited one hour in total, 15 minutes for one appointment. It's not that much waiting.
