me dad. All carer are good and very polite. They are giving the personal care very properly and taking care of my father very carefully. Well trained carer are coming. All carer are taking care of the privacy and dignity of my father. Good carer and good company.
for 30 minutes a day, Monday - Friday at lunch to make and feed my mother who has dementia. During the time thay cared for her they faied to stop for 30 minutes 50% of the time, almost fed her a warmed up pork pie, left the key safe open after a visit and referred to my Mother as Darling instead of by her first name. 3 complaints raised by me to to NDH and I am still waiting for a response.
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us get better.
We are looking into this issue and hope to resolve it promptly and accurately.