Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the care you receive at your regular liver clinic appointments - in particular the kind and helpful staff.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your mother (and her family) received on the Covid ward during her 3 month stay.

If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are dreally pleased to hear about the excellent care, support and help you received at the fracture clinic - and in particular that the the consultant was so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you were seen, treated and referred to fracture clinic so quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with the care and support your mother received during her chemotherapy treatment at the Cancer Centre.

If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear your mother had apoor experience here - in particular staff attitude and the lack of empathy from the nursing staff.

If you think it’s helpful we are keen to listen to your concerns aboput your mother's care in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're so happy with the treatment and care your mother received when she came in for her triple bypass.

If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you're so happy with the care and support you received when you came in for ankle surgery.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that you ewere unhappy with the care you received in the Emergency Department.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that you encountered issues with the care you received during and after your surgery.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham