Reviews (2173)

Overall a good service.

November 1, 2023
The service is good. The directions are easy but a bit of confusion with parking. Utilities are fine. Overall the service is fine, the staff are lovely and polite.
Nicola Brookes

Never had an issue in 25 years.

November 1, 2023
I have been using the facility for 25 years and haven't had any issues with them. The hospital car park could be improved to open up more parking spaces for cars.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you have had positive experiences during the years that you have used our services.
The carparking is owned by an external company and we have no control over it however, we will share your feedback with them.


Provider responded

I haven't had any challenges in 6 years

November 1, 2023
I have been using the facility for about six years and I haven't encountered any challenges at all.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you have had positive experiences during your treatments.


Provider responded

Surgical procedure on my right arm

General Surgery
October 30, 2023
I had operation on my right arm on Friday 27th October. From out patients, to pre op, surgical team and everyone who looked after me. Brilliant care and was kept well informed at all times. Fantastic hospital. A very big thanks to everyone .
Wendy Edwards

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and wish you well for your future recovery.


Provider responded

All treatment is done very well.

October 26, 2023
Very good. They always seem quiet. I have steroid injections and nerve blocking injections. I have COPD so I cant have anaesthetic so I have the injections but all is done very well.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you have had positive experiences and will share your feedback with the team.


Provider responded

Wonderful hospital with amazing staff

October 26, 2023
I had my knee replacement surgery here and it is a wonderful hospital with amazing staff.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Good luck with your ongoing recovery.


Provider responded

Support and aftercare was excellent.

October 25, 2023
My dad had his hip replacement done over here and the support and aftercare was excellent.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that your Dad had a positive experience and will share your feedback with the team.


Provider responded

I was referred and seen quickly.

October 25, 2023
Very good. I was referred onto them quickly. They saw me quickly and did x-rays and I am waiting for a follow up and hopefully some physiotherapy.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
We wish you well for your future recovery.


Provider responded

Staff are friendly and polite

October 24, 2023
From the time you walk in the staff are friendly and polite. You can ask questions anytime. The surgeon and consultant are always polite and ask questions. You cannot fault them. The staff and service is very good including the x-ray department.
Bernard Cox

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital and we are pleased that you had a positive experience. Wishing you well for your future recovery.


Provider responded

Parking is horrendous but they are good.

October 24, 2023
Parking is horrendous and the directions to a parking space wasn't obvious. Previously everything was well explained and clear what was happening. There was a delayed appointment and been waiting since April. When they did see me it was good. I thank the national health service for all they do.
Irene Busby

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that overall you had a positive experience regarding your treatment.
We are sorry that you had issues around carparking, the car park belongs to an external company and we will share your feedback with them.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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