Reviews (2260)

Great staff

March 6, 2024
My daughter was referred for scans and assessment. The staff are great, appointments on time and they had arranged an interpreter for us as well.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding you and your daughters experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Helpful staff.

March 6, 2024
Excellent hospital with great staff. My mother was provided excellent care and treatment within 2 months of the GP referral.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that your Mother had a positive experience and will share your feedback with the Trust.


Provider responded

They couldn't operate.

March 4, 2024
I had two tears in my shoulder and when I went there they said they couldn't operate because of my age.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are sorry that you were not able to access surgery but I hope you have been able to have alternative treatments?

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Top Class

Orthopaedics
March 1, 2024
My husband was a patient here for 25yrs until he passed away with both spinal, knee and foot consultants along with regular day case injections. Cannot fault consultants, nursing staff along with everybody else. Always greeted us with smiles and kept us updated on delays.
Kerry Hambly

Reply from Royal Orthopaedic Hospital

Hello Kerry,
Please accept our condolences on the loss of your husband.
Thank you for taking the time to leave your feedback regarding the contact you and your husband had with the Royal Orthopaedic Hospital. We will share your feedback with the teams.


Provider responded

A very good hospital

February 27, 2024
Been coming here for 35 years for bone cancer. They are very good. The staff have been brilliant. 5 stars. I have been under several different consultants. The access to the hospital is easy too.
Austin Elias

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

They are so patient with me.

February 27, 2024
I love it. The staff have listened to me and been patient with me. They have made me feel safe. They asked me how I wanted to go into the MRI. The volunteers are really nice too. The cancer nurse is very nice, I trust the staff. they care about me. They ask if I need anything. I explain I have autism and they are patient with me and my wheelchair. They let me take my time.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG, we are always interested in continuing to improve our services particularly for people with additional sensory needs and would welcome your input.
Our next meeting will be in September.


Provider responded

Follow up didn't take long.

February 27, 2024
The appointment hasn't taken too long to get a follow up. Someone always comes with mom and makes sure everything is explained properly.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that your Mom had a positive experience and will share your feedback with the Trust.

If she would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Never had a bad experience.

February 27, 2024
Great. Well looked after when I had a knee replacement. Staff are really nice, kind and caring. I have never had a bad experience.
Anthony Rowland

Reply from Royal Orthopaedic Hospital

Hi Anthony, we appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Can't fault the hospital

February 27, 2024
My appointment was slightly delayed as the surgeon was in theatre but that can't be helped if there is an emergency. When we came last we were seen early. Came for a check up on a wound. Cannot fault the hospital.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Excellent care and treatment.

February 20, 2024
My father had his both knees replaced over there. He received excellent care and treatment.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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