Reviews (2250)

Excellent support and information provided.

March 19, 2024
I have attended heal pain clinic a number of times. The staff are very good, kind and helpful. I was seen on time and excellent information and support was provided.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Very pleased with the care

March 19, 2024
My dad has had his hip replacement surgery and today were are here for a follow up check up. He is very pleased with the care and treatment received.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your fathers experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If he would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Thankful to the staff here.

March 19, 2024
My brother in law was treated here for a bone tumour. He had his surgery 3 weeks ago and now he is recovering very well. We are thankful to the wonderful staff for the care and support.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your brother in laws experience at the Royal Orthopaedic Hospital. We are pleased that he had a positive experience and wish him all the very best for the future, we will also share your feedback with the Trust.

If he would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Specialist treatment is excellent.

March 19, 2024
I will give them 5 stars because the specialist treatment which I am getting is excellent. The consultant is very nice and well informed and explains everything in very simple terms.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

I have been using them since 1995

March 19, 2024
I have been coming here since 1995 as I had issues with my hip joint and there was no treatment in Ireland for that. My left leg was about to be amputated but this hospital saved my leg and my life. Now I have a prosthetic hip joint and femoral bone which needs follow up every year. There is now treatment for this in Ireland but I always come here although I am not covered I always come on my own expenses.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and have chosen to return to us for your ongoing treatment, we will share your feedback with the Trust and wish you all the best for the future.


Provider responded

Overall very lovely services.

March 19, 2024
Overall very lovely services. I have had no issues so far. I have been over there 4-5 times in the last 2 years. I have only ever had issues with appointment booking but I'm alright with that as long as the treatment is good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had an overall positive experience and will share your feedback with the Trust.

We are currently making improvements to the appointments systems and hope that this will enhance your experience with us.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Helpful staff and no waiting

March 19, 2024
Helpful staff with no waits in queues. Questions are answered. I had two surgeries here and they were following up properly about everything.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

They communicate very well.

March 19, 2024
I've been coming here for 3 years. they just been so good. Easy to talk to and communicate really well.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

The care was very good.

March 19, 2024
I waited for 10 minutes for my knee replacement surgery appointment. The care received at the hospital was very good.
Anonymous

Still no follow up - Spinal

Outpatients
March 18, 2024
I was seen nearly 7 months ago, informed I would be followed up within 6-8 weeks of results been back (they have been back 5 months) chased and chased, told no appointment have to wait, have to wait. This is disgusting, how come patients are waiting so long to be followed up?? It states on your website max wait 23 weeks, I've waited over this, why? Absolute awful hospital
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are sorry that you had a negative experience and will share your feedback with the Trust.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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