Reviews (2260)

It's all been good so far.

October 12, 2023
I had to wait along time to be referred here. I am not sure how long the referral took. Receptionists helped us check in. It's all been good so far.
Anonymous

Treatment is fast.

October 12, 2023
They're okay. I went in with a back problem to my GP over a week ago and the GP contacted me yesterday asking if I had heard from the hospital. The symptoms I had meant they had red flagged it. Hospital was amazing previously. Been happy with how quickly I was seen. Last time I had surgery and from seeing my surgeon the operation was just over a week. I have to be glad we have a service like this. Really good experience. The surgeon remembered my name. It was nice.
Anonymous

Seen quickly and communicate well.

October 12, 2023
They've been great. Been coming here for years and they are brilliant. They see me quickly, communicate well. All is very good.
Anonymous

Great in all aspects.

October 5, 2023
I got my needs replaced and they were great in all aspects.
Anonymous

My experience was excellent.

October 5, 2023
My experience was excellent. I will give them 11 out of 5 stars. All of the staff were supportive, informative and helpful.
Anonymous

Surgeon did an excellent job.

October 5, 2023
The surgeon did an excellent job and in a timely manner when I went for hip and knee replacement surgery.
Anonymous

They have been brilliant.

October 2, 2023
I saw one of the doctors. I was referred on quite quickly and had injections in my knee, only once, for aspirated fluid then I had problems with my knee. They're wanting to give me other options as to what to do about my knee going forward. But they've been brilliant.
Anonymous

Pleasant and helpful staff.

September 27, 2023
Surgeon arranged for steroid injections in my feet. I have to go through the GP to arrange injections. Staff are pleasant and helpful.
Ultrasound deliver injections which management have said it's the diagnostic clinic, which means they can't continue with people like me who have been coming for years. Have not discussed it so don't know. They said they'll let me know where I have to go in the future.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Good luck with your future treatment.


Provider responded

Good but takes too long.

September 27, 2023
Transport team came and collected me 3 hours early and I now have to wait to be collected. They are good but just takes too long.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Unfortunately as we don't manage the Hospital Transport we are unable to control the wait times.


Provider responded

Nothing is too much trouble.

September 27, 2023
Really good hospital. Staff are friendly and they inform me of all the developments in my condition. Had two operations on both hips. Stayed as an inpatient and hospital is clean and great food. Nothing is too much trouble.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Thank you


Provider responded

Leave your Feedback


Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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