Reviews (53)

Good but not the same as using your own GP

March 25, 2024
It's not the same going to the walk in as I want to see my own GP as they know my history but its too far to get to so looking at changing my GP. The staff are good here but it's just not the same as going to your own GP.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very please we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager


Provider responded

Excellent care provided.

March 19, 2024
They provided excellent treatment and care to my wife. The GP was very helpful and even phoned us the next day for a follow up.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very please we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager


Provider responded

All Good

March 18, 2024
Cervical screening. The nurse had excellent technique to take the sample. All good.
Elizabeth Seakins

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very please we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager


Provider responded

They sorted us

January 17, 2024
They saw us and got us sorted. It was really good. Such a shock to the care received in America. It makes you appreciate the NHS more.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very please we provided the care you needed.


Provider responded

Prescribed me the wrong medication

December 18, 2023
They don't know my medical background and they prescribed me antibiotics that nearly jeopardised my kidney transplant as it messed with my anti rejection medication.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

I am very sorry to hear your negative experience, please contact myself, the Service Manager on 0121 415 2095.


Provider responded

Care when you need it

December 3, 2023
I have used this service several times and cannot praise the care I have been given enough. Last year they got me to hospital fast without being seen just from my call to reception. This month again, sent directly to hospital and an assessment ward bypassing ED, (a different problem). In this day when you can't get a GP appointment they are literally a lifeline. Thank you to the whole team there.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for leaving your kind review, we appreciate you taking the time to leave it. Take care


Provider responded

Helpful staff. They are good.

October 3, 2023
I have used them a number of times and they are very good. Very helpful staff.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We strive for 100% satisfaction, we are happy we were able to help!


Provider responded

They were very helpful

September 20, 2023
Few days back I got an emergency appointment for my daughter and they were very helpful and supportive.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We strive for 100% satisfaction, we are happy we were able to help!


Provider responded

They are always been good

September 1, 2023
When I call NHS 111, they refer us to Katie road to see a GP. They are always been good. Can wait sometimes but that’s not a problem because I know that my daughter will eventually get the help.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for taking the time to leave your feedback, it is very much appreciated. We are sorry on occasion there maybe a slight wait, we do try to see our patients as soon as possible. We are constantly monitoring our case load during the day to avoid patients having to wait.


Provider responded

Use this service because I can't see my GP

June 12, 2023
Very good service use it regularly because its so difficult to be seen by my GP. I have no trouble being seen or getting my children appointments. The staff are great.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for taking the time to leave your feedback, we really appreciate it.


Provider responded

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South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Contact

0121 415 2095

15 Katie Road
Selly Oak
Birmingham
B29 6JG

Location

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