South Birmingham Urgent Treatment Centre - Selly Oak Katie Road
Feedback Rating
Based on 70 reviews
Reviews (70)
Bad advice given
August 5, 2025
My son had a tummy bug but problems carried on for over a week and according to the NHS advice it said to go a doctor. The doctor told me to stop breastfeeding when it was his main source of liquids. I told him that it wasn't good advice given he didn't use a sippy bottle etc so I thought that was bad advice for an 8 month old.
Brilliant
July 30, 2025
Brilliant, really good and they give excellent care. The pharmacy are also brilliant there and the medication is easy to get.
A reliable service
July 9, 2025
If you call at 8am they will see you at some stage. I can always rely on them and they give me meds if needed. Really reliable service.
Gave me an appointment within the hour
July 9, 2025
They gave me an appointment within an hour after I couldn't get in to my GP.
Really long waiting times
June 24, 2025
They aren't very good, the wait times are really long.
Made to feel I was wasting their time
April 25, 2025
I found the doctors were patronising
Made me feel uncomfortable
She barely checked me over correctly and was rushing through it and said I need to eat fruit and veg I don't know why she said that when I do anyway I felt as she was judging me and my 6 year old turned around and told her I do I had banana yesterday but I felt very uncomfortable and felt though I was wasting her time didn't feel helpful at all was also waiting for almost an hour
Made me feel uncomfortable
She barely checked me over correctly and was rushing through it and said I need to eat fruit and veg I don't know why she said that when I do anyway I felt as she was judging me and my 6 year old turned around and told her I do I had banana yesterday but I felt very uncomfortable and felt though I was wasting her time didn't feel helpful at all was also waiting for almost an hour
Understanding and sympathetic response.
April 24, 2025
I had a good experience due to a friendly and efficient response to my health problem / condition.
No complaints at all
April 15, 2025
Very kind and helpful GPs. No complaints at all.
Very helpful doctors
March 19, 2025
I had to wait for a couple of hours but the doctors were very helpful.
Got sent far from where I live
March 12, 2025
I was sent by 111 to the UTC nowhere near where I live. They booked me in where the clinician was working after calling me. It used to be local but now they're sending you to the other side of Birmingham.
