South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

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Based on 76 reviews
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NHS patients accepted

Reviews (76)

The doctor was rude, not welcoming.

October 26, 2025
Bad welcome from the doctor. Came for a bite from a squirrel. He was not pleasant. An urgent Centre does not have a plaster??!!
Mohamed

Great service

October 19, 2025
Reception friendly managed to fit me in and arrange call back multiple times when I missed calls. Dr was great, very empathetic towards me didn't rush

Listened carefully friendly and on point. Reassured me and explained effortlessly.
Anonymous

They're helpful

September 30, 2025
They can be helpful but you have to wait four hours for them to call you back and then they will give you an appointment to go in. They're helpful though.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

Referred me to hospital

September 30, 2025
They GP there looked at my swollen calf and sent me to the QE for it to be looked at further.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

Really good

September 30, 2025
Really good. I phone them directly and they will see you the same day usually. They're supportive and helpful.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Good morning
Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

Excellent service

August 20, 2025
Couldn't get an appointment with my GP called Katie road on behalf of my husband. Got a call back the doctor was fantastic. Got an appointment for the next day. Wish my own GP was as good as this
Catherine crilly

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Good afternoon Catherine
Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

Bad advice given

August 5, 2025
My son had a tummy bug but problems carried on for over a week and according to the NHS advice it said to go a doctor. The doctor told me to stop breastfeeding when it was his main source of liquids. I told him that it wasn't good advice given he didn't use a sippy bottle etc so I thought that was bad advice for an 8 month old.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Thank you for leaving your review, I am sorry you have received a negative experience, we aim to provide the highest quality of care. If you would like to contact me, we can discuss this further, and I will be able to investigate the matter. Kind Regards C Griffiths, Service Manager. 0121 415 2095

Provider responded

Brilliant

July 30, 2025
Brilliant, really good and they give excellent care. The pharmacy are also brilliant there and the medication is easy to get.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Good afternoon
Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

A reliable service

July 9, 2025
If you call at 8am they will see you at some stage. I can always rely on them and they give me meds if needed. Really reliable service.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Good morning
Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

Gave me an appointment within the hour

July 9, 2025
They gave me an appointment within an hour after I couldn't get in to my GP.
Anonymous

Reply from South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Good morning
Thank you for sharing your positive experience, we appreciate you taking the time to leave it.
We aim to provide the highest quality of care to our patients and are very pleased we provided the care you needed.
Kind regards
Claire Griffiths
Service Manager

Provider responded

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South Birmingham Urgent Treatment Centre - Selly Oak Katie Road

Contact

0121 415 2095

15 Katie Road
Selly Oak
Birmingham
B29 6JG

Location

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