The Kings Norton Surgery
Feedback Rating
Based on 73 reviews
											Reviews (73)
I can get appointments straight away
October 28, 2025
				
				
				
					I can get appointments online and straight away. I prefer phone calls.
				
				
				
				
				Not a straightforward process
October 15, 2025
				
				
				
					Not a straightforward process as its online forms. They then call to decide whether to see you or not. They saw me a couple of days after and I was referred for an x-ray. I had to moan to get the referral.
				
				
				
				
				Brilliant there
September 30, 2025
				
				
				
					I had a covid vaccine there and they were brilliant
				
				
				
				
				Training needed on gender affirmation care
September 24, 2025
				
				
				
					Getting the appointment is not the problem, it's getting the gender affirming care, I find it quite hurtful. Needs to be more training for staff and more resources on gender affirmation.
				
				
				
				
				The GP is good
August 5, 2025
				
				
				
					The GP is good but you need to get through the receptionists. I fill in the form on the internet.
				
				
				
				
				Everything works well
May 6, 2025
				
				
				
					Mostly everything works well. The new triage system is a bit of a pain. The online system works well for me but I'm computer savvy.
				
				
				
				
				Really good
April 30, 2025
				
				
				
					Really good when you need to be seen. They will always see me when I call them. They prescribe the inhalers too.
				
				
				
				
				Very very good
April 30, 2025
				
				
				
					They got me an appointment and did well. I was seen quickly and they listened to me. Very very good.
				
				
				
				
				Can easily get appointments
April 29, 2025
				
				
				
					I can easily get appointments and treatment explanation is always provided.
				
				
				
				
				Easy to get appointment
April 15, 2025
				
				
				
					Easy to get appointments and the follow up quickly.
				
				
				
				
				