The Kings Norton Surgery
Feedback Rating
Based on 78 reviews
Reviews (78)
I have been with this practice about 40 years
December 16, 2025
They keep referring me to pharmacists who are experts in medication and nothing more. It's getting ridiculous.
It's a long process
December 10, 2025
I had a blood pressure test and it takes a week to book an appointment. Then it takes another week to get the results. Then another two weeks to get the medication. So it's a long process.
Good when I use them
December 2, 2025
They see the kids really quickly so I can't fault them really. They are good whenever I use them.
Lovely midwife here
December 2, 2025
The midwife here is lovely. She is easy to get hold of and take time for you. I don't feel rushed which is so nice.
Helpful and friendly
November 12, 2025
Sometimes I have to wait up to 2 days to get an appointment. The staff are friendly and helpful.
I can get appointments straight away
October 28, 2025
I can get appointments online and straight away. I prefer phone calls.
Not a straightforward process
October 15, 2025
Not a straightforward process as its online forms. They then call to decide whether to see you or not. They saw me a couple of days after and I was referred for an x-ray. I had to moan to get the referral.
Brilliant there
September 30, 2025
I had a covid vaccine there and they were brilliant
Training needed on gender affirmation care
September 24, 2025
Getting the appointment is not the problem, it's getting the gender affirming care, I find it quite hurtful. Needs to be more training for staff and more resources on gender affirmation.
The GP is good
August 5, 2025
The GP is good but you need to get through the receptionists. I fill in the form on the internet.
